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Read this phase for a clear direction on the drivers and value proposition of text-based customer support for your organization.
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Your customers love mobile messaging services; leapfrog your competitors by having a strategy to provide first-rate service to them in this explosively popular channel.
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This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you define optimization initiatives required to improve your SQA practice...
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This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you identify and define SQA processes and metrics needed to meet quality...
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This phase of the blueprint, Optimize Your SQA Practice Using a Full Lifecycle Approach, will help you assess and understand your current SQA practices as well as the...
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This storyboard will help you develop a process to assess the current capabilities of your SQA practice, develop a comprehensive plan for your quality assurance activities,...
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This phase of the blueprint, Master Contract Review and Negotiation for Software Agreements, will help you redline your proposed software contract.
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This phase of the blueprint, Master Contract Review and Negotiation for Software Agreements, will help you define your business use case and build your stakeholder team.
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Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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This phase of the blueprint, Master Contract Review and Negotiation for Software Agreements, will help you create a thorough negotiation plan.
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