Applications - Research Notes

Putting the Human Back in Human Capital Management

Vendors focus on user experience (UX) design as a means of delivering effective human capital management (HCM) solutions. Having the best solution in the world is useless...

Develop a Web Experience Management Strategy – Executive Brief

Web Experience Management (WEM) suites are a rapidly maturing and dynamic market, with a landscape full of vendors with cutting edge solutions and diverse offerings. As a...

Prepare and Defend Against a Software Audit – Executive Brief

Read this Executive Brief to understand which key indicators and red flags vendors are looking for when examining audit candidates to help reduce the odds of an audit.

Build a Strong Technology Foundation for Customer Experience Management – Executive Brief

Read this Executive Brief to understand the growing traction behind CXM, why you should embark on a CXM project, and why it is important to do so now.

Don’t Allow Software Licensing to Derail Your M&A – Executive Brief

Read this Executive Brief to understand which key indicators and red flags you should be aware of as you progress through the various stages of integrating software...

Spread Best Practices With an Agile Center of Excellence – Executive Brief

Read our concise Executive Brief to find out why you should build an Agile Center of Excellence, review Info-Tech’s methodology, and understand the four ways we can...

Optimize Applications Release Management – Executive Brief

Read this Executive Brief to understand why process ownership and transparency across the entire pipline is critical to release management success.

Master Contract Review and Negotiation for Software Agreements – Executive Brief

Read this Executive Brief to understand that a contract review needs to look at the contract holistically, instead of just focusing on price.

Optimize Your SQA Practice Using a Full Lifecycle Approach – Executive Brief

Read this Executive Brief to understand how Info-Tech can help you develop an SQA plan that provides clear insight into your current and target SQA activities and...

Drive Customer Convenience by Enabling Text-Based Customer Support – Executive Brief

Text messaging is everywhere, but businesses aren’t capitalizing on it.
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