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This phase of the blueprint, Build a Strong Technology Foundation for Customer Experience Management, will help you create a CXM initiatives roadmap and prioritize...
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A company’s web presence is its front face to the world. Ensuring you have a well-defined strategy in place for web content management and web analytics is critical to...
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Your web presence is your organization’s face to the world: support it with best-in-class tools and technologies for Web Experience Management.
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Understand the benefits of a dedicated Web Experience Management Suite and kick start your WEM strategy with a project charter.
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The strategy summary encompasses all activities and delivers an overview of what the strategy will look like in a presentable fashion. Create a defined strategy by...
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For your business to leverage WEM technology, proper project planning and stakeholder engagement must occur at the beginning of the project. An evaluation of the current...
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For your business to have a successful deployment it is important to use all the initiatives planned out in the previous phases.
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Use this tool to identify potential investment areas for solutions relating to WEM.
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Web Experience Management (WEM) suites are a rapidly maturing and dynamic market, with a landscape full of vendors with cutting edge solutions and diverse offerings. As a...
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Build an LMS strategy based on corporate objectives and L&D goals by considering the four pillars of LMS: content, people, process, and technology.
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