Customer Service Systems Strategy Tool

This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...

Select a Marketing Management Suite

Determine whether marketing management suite (MMS) technology is right for your organization. Find your use case and select an appropriate marketing solution by utilizing...
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Digital Marketing Communication Deck

Use this communication deck to educate IT and Marketing stakeholders on the generic value of digital marketing channels. Get everyone on the same level and establish a...

Select a Marketing Management Suite – Executive Brief

Read this Executive Brief to understand how to turbocharge your company’s marketing capabilities with a marketing management suite.

Select a Marketing Management Suite – Phases 1-3

This storyboard will help you follow a structured approach to select an MMS that is the right fit for your organization.

Take an Educated Approach to Developing an LMS Strategy

Build an LMS strategy based on corporate objectives and L&D goals by considering the four pillars of LMS: content, people, process, and technology.
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Develop a Web Experience Management Strategy

A company’s web presence is its front face to the world. Ensuring you have a well-defined strategy in place for web content management and web analytics is critical to...
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Drive Real Business Value with an HRIS Strategy – Executive Brief

Read our concise Executive Brief to find out why you should develop an HRIS strategy, review Info-Tech's methodology, and understand the different ways we can support you...

Drive Real Business Value with an HRIS Strategy – Phases 1-3

Transform HR from peripheral business function to strategic business partner by creating an HRIS strategy that aligns with corporate objectives.

Drive Real Business Value with an HRIS Strategy – Phase 1: Conduct an Environmental Scan

This phase of the blueprint, Conduct an Environmental Scan, will help you create a project vision and structure, and map your current state as it relates to HR systems.
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