Enterprise Applications - Solution Sets

Select and Implement a Social Media Management Platform

SMMPs reduce complexity and increase the results of enterprise social media initiatives. SMMPs integrate with a variety of different social media services, including...
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Develop an Actionable ERP Strategy and Roadmap

Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...
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Implement a Social Media Program

Most organizations understand the value of leveraging social media for customer interaction, but executing an effective strategy can be a daunting task. Successfully...

Implement a Multi-site ERP

Multi-site ERP is always a challenge. IT leaders must balance innovation within sites against a potential technical jumble of technologies, standards, and integrations.

Develop an IT Strategy to Support Customer Service

Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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Select and Implement a Customer Relationship Management Platform

Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
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Drive Real Business Value with an HRIS Strategy

Organizations are realizing that attracting the best talent and unlocking their human capital potential begins the moment HR is a strategic business partner. Through the...
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Social Media

The Social Media workshop provides clear, measurable improvements to your social media strategy,

Build a Strong Technology Foundation for Customer Experience Management

This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
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Modernize Your Corporate Website to Drive Business Value

Today, website users are demanding more features, more interactions, and more cross-platform capabilities than what were available in the past. Development teams must be...
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