This template should be used as a living document to carry the project through from proof-of-concept to implementation.
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Fueled by growth, IT faced some large strategic issues and did not have the time to spend on operational initiatives. The organization needed to build a process that...
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The Application Maintenance Business Analyst’s role is to elicit, analyze, specify, and validate the maintenance-related business needs of stakeholders, be they customers...
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The IT spending of a medium-sized credit union with 20 IT staff was inversely proportional to the strategic priorities of the company at large. Aligning spending with...
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An open source solution (OSS) such as LAMP can offer capital cost savings. However, choose LAMP only if the development team has the right skill set and experience to...
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This tool will provide you with the means to determine your organization's level of readiness to improve your maintenance practices.
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IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from....
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Using the open-source model for the enterprise application needs of the organization requires careful preparation in terms of process, people, and technology. Follow...
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The evaluation of competitive proposals takes time and effort. Use this process wisely. Understand when it is important to get competitive bids, when not to, and what...
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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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