If Vendor Negotiations Fail, Push the Button on Plan B

Author(s): Bethany Butzer

In some cases, a vendor is simply unwilling to consider price reductions during contract negotiations. In these situations, it is often helpful to have a plan B and consider the possibility of switching vendors.

This research note is based on recent interviews that Info-Tech conducted with 24 IT professionals about the strategies and tactics they use to get a reduced price when negotiating contracts with vendors. This note includes:

  • A case study outlining how an IT consultant helped Company X save between 10-20% off of an existing hardware contract by switching vendors.
  • Recommendations for preparing a successful plan B to switch vendors when an incumbent is unwilling to reduce its price.

 

Cut costs for the organization by preparing a successful backup plan and making a smooth vendor transition.