This report provides guidance to IT vendors and solution providers looking to develop a social media strategy for marketing, sales, and customer service efforts.
This report will provide IT vendors and solution providers with a high-level look at the tools and services that enable social media sales and support through a social customer relationship management strategy.
This report will help IT vendors and solution providers understand the importance of having a social media strategy for customer interaction.
While Citrix and VMware are the dominant players in the desktop virtualization market, it's important to explore other options.
After responses to an RFP have been received, enterprises considering email archiving platforms need a way to compare potential solutions. Use this RFP scoring tool to record and evaluate features across vendors.
This discussion document positions Info-Tech Indaba's upcoming big data and analytics research. Data generation globally is growing exponentially, with over 35 zettabytes of digital data being created within ten years, according to industry...
This report is designed to provide vendors and solution providers an understanding of the views and plans of IT departments when it comes to the consumerization of IT and the proliferation of Bring Your Own Device (BYOD).
This report will help vendors and solution providers understand the current market dynamics for Governance, Risk management, and Compliance (GRC) solutions.
This report will help vendors and solution providers better understand the Mobile Device Management (MDM) solution market.
This report is designed to aid vendors and solution providers in the sale and marketing of business intelligence (BI) software to enterprises.
Enterprise-sized organizations have a different set of criteria for BI solution selection than their small to medium-sized counterparts. Organizations must carefully assess their needs and limitations for business analytics to ensure their BI...
This report is designed to help vendors, carriers, and solution providers understand how IT professionals view the issue of Bring Your Own Device (BYOD).
The cloud market has seen tremendous growth in the last year and can offer great value to IT organizations. Info-Tech's research will help your organization navigate through the waters of cloud storage.
This report will help vendors and solution providers understand how to sell and market their cloud solutions, particularly Software as a Service (SaaS). It will emphasize the rationale of end-customer purchases and what this means to the vendor.
This report is designed to aid vendors and solution providers in the sales and marketing of data integration tools to end customers.
Use this tool to predict the magnitude of hidden costs for your outsourcing project.
Measure, avoid, and mitigate the hidden costs of outsourcing.
Business and IT leaders have come under increasing pressure to cut costs, in part due to hype surrounding the cost-cutting potential of outsourcing.
This report is designed to aid vendors in the sales and marketing of Workforce Management Software (WFMS) to end customers.
This report is designed to aid vendors and solution providers in the sales and marketing of backup software to end customers.
This report helps vendors understand how to sell their server virtualization solutions and emphasizes the rationale of end customer purchases and what this means to the vendor.
This agenda discussion document positions Info-Tech Indaba's upcoming social media research. If employed by vendors' channel partners, social media techniques can provide a broader customer reach and more effective interactions. As social media...
This agenda discussion document positions Info-Tech Indaba's upcoming cloud research. By uncovering the keys to cloud success, the research will help vendors ensure their channel's willingness to sell their cloud offerings, rather than their...
This agenda discussion document positions Info-Tech Indaba's upcoming mobility research. By studying mobility from the IT department's perspective, the research will be able to uncover opportunities for vendors and solution providers. Info-Tech...
Info-Tech Research Group's Indaba Division (Info-Tech Indaba) has been providing research and advice around IT buyer behavior for many years, as well as examining the relationship between vendors and solution providers. The research is now being...
London, ON – June 15, 2011 – A recent Web Conferencing Vendor Landscape report published by Info-Tech Research Group and titled, “Select a Web Conferencing Vendor,” ranked Adobe Connect and Cisco WebEx as “Champions” in the Web Conferencing...
The Cloud Backup market is very nascent, but the existing players have mature solutions that are creating a compelling case with advanced features that provide the reliability businesses expect.
Though the Cloud Backup market is very nascent, existing players have very mature solutions that create a case for evaluating it as a serious alternative to existing backup architectures.
Info-Tech conducted its own market evaluation of seven leading Cloud Backup solutions. Use this tool to narrow the vendors to a shortlist of solutions that best satisfy company requirements, before sending out RFPs and scheduling vendor...
Info-Tech conducted a survey of 285 North American technology solution providers, which revealed their interest and ability to make money from cloud-based solutions and services.