Vendor Research

The cloud is seen as an opportunity for large and small enterprises alike to achieve greater efficiencies at a lower cost, but there's still confusion about what exactly the cloud is and how it can help. The cloud is not a product, and it...

Video

IT Asset Management (ITAM) benefits are most readily available with the use of automated tools. The ITAM Vendor Landscape will help you choose the tool that is right for your organization.

Tool

Use the Contract Management Tool to track location, status, and expiry dates of ongoing contracts. The tool provides advance warning of checkpoint dates for timely contract renewal decisions.

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It doesn't have to be as painful as you think, and who knows, you could become the...

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below to start reducing costs today.

Be kind to the environment and your company's bank account. Learn ways to save while going green.

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Stretch your resource dollar by optimizing your IT processes and functions. Learn how with our clear advice and tools.

Solution Set

Staffing costs comprise the biggest piece of the IT budget. To really cut costs, staff must be a target, but cutting staff is painful and hard to do objectively.

Note

While cutting IT staff is admittedly unpleasant, it is very possible to minimize the pain of downsizing while maximizing the efficiency of your reorganized IT department. Use this storyboard to help you understand downsizing factors, apply...

One way that IT professionals can attempt to cut costs is by negotiating for lower pricing from vendors. On the surface it might appear difficult to negotiate for a lower price with a vendor that is IT's top pick, however this process doesn't...

Video

One effective way to cut costs is to negotiate reduced pricing with IT vendors. Recent Info-Tech research suggests that there are three key questions that IT professionals should ask themselves before entering into a contract negotiation.

IT professionals are constantly under pressure to reduce costs. However, sometimes a vendor just won't budge when asked to reduce the price during a contract negotiation. Learn from a case study showing how an IT consultant helped Company X...

Vendors are often hesitant to reduce pricing during contract negotiations. Learn how 24 IT professionals cut costs for their organizations by successfully opposing vendor arguments against price reductions.

Contract renegotiations can often sneak up on IT managers, leaving them without much time to prepare. This note discusses the lessons learned by an IT manager at a mid-sized organization in the natural gas industry who wanted to achieve price...

Case Study

When a vendor is offering the lowest available price for its products or services, IT managers often assume they have no leverage to achieve price reductions during contract negotiations. Don't leave money on the table. Learn how a consultant...

Note

There is no need for IT managers from small enterprises to feel intimidated going into a contract negotiation. Info-Tech recently interviewed 24 IT professionals and identified several negotiation strategies that can be successfully used by...

Tool

One low pain, high gain way for small enterprises to cut costs is to negotiate for reduced pricing with IT vendors. Use this tool to learn which negotiation strategies to use in different situations in order to achieve cost reductions for the...

It is possible to achieve price reductions during contract negotiations; however, IT managers often need to respond to vendor opposition in order to get the pricing that they desire. This note highlights several arguments that vendors commonly...

IT often has a preferred vendor when going into a contract negotiation. If the vendor is aware that its products or services are preferred, this can prevent it from reducing its price. Learn from the case studies in this research note to...

Tool

There are a number of strategies that can be used when negotiating for reduced prices on IT contracts. However, not all strategies are created equal and not all strategies should be used in every negotiation situation. Complete with a...

Sometimes a vendor will argue that the price can't be reduced any further during contract negotiations. Info-Tech recently interviewed 24 IT professionals who revealed how they were able to achieve price reductions against this type of vendor...

Info-Tech recently interviewed 24 IT professionals about the tactics and strategies that they use to get a reduced price when negotiating contracts with vendors. Learn about the strategies that are commonly used by IT professionals who have...

Tool

One way that IT professionals can reduce costs is to negotiate for lower pricing with vendors. With a myriad of possible negotiation strategies available, it can be difficult to decide when to use which strategies. The McLean Report "Negotiation...

Podcast

Effective help desk management can potentially save IT a significant amount of time and money. The key is to develop a cost-conscious strategy that leverages help desk efforts against the never-ending crush of tickets. Use this tactical guidance...

Enterprises are increasingly adopting mobility to keep remote and traveling users connected and productive. However, this trend towards mobility comes at a cost, and most enterprises have seen the total cost of mobile services rise, even as per...

The benefits of mobility are becoming increasingly clear to enterprises. Mobile employees are more productive, internal and external communications are better, and efficiency can be improved. However, these benefits can also send mobile service...

Companies adopting mobility strategies are finding bigger bills from their wireless carriers. Even as the cost of mobile voice and data plans are dropping, organizations embracing mobility are seeing mobile costs dart upwards as mobile employees...

Enterprises with small branch offices and teleworkers often make significant investments in infrastructure and application licenses for the remote locations. Those that haven't explored SSL VPN solutions for small branch offices and remote...

Globetrotting executives, engineers, and sales and service personnel are ringing up massive mobile bills, and IT managers are often tasked with getting these costs under control. While there is no single silver bullet solution to reduce global...