(18-Jun-10) One morning recently, CMS Products’ Gary Streuter went to pick up his dry cleaning. When he reached the cleaners, he found a customer line snaking out the door. It turned out that the hard drive in the company’s server had crashed...

Note

Telecom Expense Management (TEM) is a set of IT practices that organizations should not ignore; TEM can reduce telecom costs by 10% without affecting telecom service levels. Understand the benefits of optimizing telecom expenses and implement...

Sentilla, one of several vendors in a growing category of off-the-shelf data center energy measurement solutions, recently announced the release of Sentilla Energy Manager 3.0. This release introduces several features and enables energy...

IT professionals are constantly under pressure to reduce costs. However, sometimes a vendor just won't budge when asked to reduce the price during a contract negotiation. Learn from a case study showing how an IT consultant helped Company X...

While economic woes continue to plague businesses, IT remains relatively unscathed. Although there is bound to be a handful of IT professionals in the proverbial unemployment line, IT staff have not been as negatively affected as those closer to...

Video

Desktop and laptop expenditures are unavoidable, but they don't have to be painful. Watch this webcast to discover proactive tactics and advice on how to pay less for new PCs. Use this guidance to reach short, medium, and long-term...

Video

Desktop and laptop expenditures are unavoidable, but they don't have to be painful. Watch this webcast to discover proactive tactics and advice on desktop tiering and cascading to reduce workstation hardware expenses. Use this guidance to reach...

Video

Desktop and laptop expenditures are unavoidable, but they don't have to be painful. Watch this webcast to discover proactive tactics and advice on how to save money on laptops and reduce workstation hardware expenses. Use this guidance to reach...

Video

Desktop and laptop expenditures are unavoidable, but they don't have to be painful. Watch this webcast to discover proactive tactics and advice on how to set PC refresh rates to reduce workstation hardware expenses. Use this guidance to reach...

Automated patch management is becoming more of a necessity in today's environment. Learn about the different types of patch management software to be able to choose the best solution for your company.

Collecting data on end-user device energy use can be relatively painless, especially if IT already has built-in tools at its disposal. Learn why an understanding of the true operational costs of energy is now important to many businesses, and...

In the data center, options for energy monitoring and measurement are beginning to proliferate. Understand why IT shops are benchmarking energy use now, which components need to be measured in data centers, and three options for getting started...

Managing the patch installation processes of any company is a daunting task, especially when done without patch management software. Patch management software is meant to speed up the installation process by automating the management, testing,...

Few IT shops fully understand their true energy costs, but as electricity prices continue to rise and environmental concerns mount, energy measurement will be critical in developing an accurate picture. Understand why energy expenses have IT...

Tool

This note provides techniques for cost reduction within the end-user support services area. These techniques are categorized according to time frame and are accompanied by potential pitfalls. IT should determine time frames, and in accordance to...

Note

Poor economic conditions will impact every organization, be it directly or indirectly, strategically or operationally. Info-Tech's "Methodology: Reducing IT Cost-to-Serve" offers a proactive approach to IT cost reduction while mitigating risk to...

Note

Learn how to make virtualization work for you and see real savings.

Learn to build a Green IT Action Plan by setting realistic goals and choosing projects that IT can perform autonomously. The resulting environmental benefits and cost savings help prove that more extensive projects are both feasible and...

The Electronic Product Environmental Assessment Tool (EPEAT) provides ratings for equipment which minimizes environmental impact and provides a lower total cost of ownership. Understand the ratings, and prepare to use EPEAT to evaluate desktop,...

The Electronic Product Environmental Assessment Tool (EPEAT) helps IT determine which equipment has a decreased total cost of ownership and significant green benefits. Understand which ratings criteria are most beneficial to IT, and use EPEAT to...