Note

Avoid contract pitfalls and get a fair price on your telecom and mobility contracts.

Underutilized software is not as expensive as software that sits on a shelf. Organizations need to know if they are deriving value from an application or simply storing shelfware. Learn to identify and prevent shelfware before it inflicts budget...

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Organizations need to know if they are deriving value from an application or simply storing shelfware. Learn to identify and prevent shelfware before it inflicts budget pain. Use this tool to compare up to 10 applications and help determine...

Budget cuts are common for most IT departments during this “Great Recession,” with more possible in the coming year. Already overworked and understaffed and facing usage demands that don't seem to reflect business conditions, some IT managers...

Effective Project Portfolio Management (PPM) is fundamental to the success of any enterprise. Market leading software solutions offer structured project and portfolio management functionality, robust reporting, full-bodied resource management,...

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One effective way to cut costs is to negotiate reduced pricing with IT vendors. Recent Info-Tech research suggests that there are three key questions that IT professionals should ask themselves before entering into a contract negotiation.

IT professionals are constantly under pressure to reduce costs. However, sometimes a vendor just won't budge when asked to reduce the price during a contract negotiation. Learn from a case study showing how an IT consultant helped Company X...

Vendors are often hesitant to reduce pricing during contract negotiations. Learn how 24 IT professionals cut costs for their organizations by successfully opposing vendor arguments against price reductions.

Educational institutions report greater resource availability and end-user satisfaction after outsourcing their software. Learn how others in this sector are benefiting from application outsourcing, and prevent the most common problems before...

Contract renegotiations can often sneak up on IT managers, leaving them without much time to prepare. This note discusses the lessons learned by an IT manager at a mid-sized organization in the natural gas industry who wanted to achieve price...

Government organizations report greater end-user satisfaction and increases in staff knowledge. Learn how others are benefiting from application outsourcing, and head off the most common issues before they arise.

Case Study

When a vendor is offering the lowest available price for its products or services, IT managers often assume they have no leverage to achieve price reductions during contract negotiations. Don't leave money on the table. Learn how a consultant...

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There is no need for IT managers from small enterprises to feel intimidated going into a contract negotiation. Info-Tech recently interviewed 24 IT professionals and identified several negotiation strategies that can be successfully used by...

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One low pain, high gain way for small enterprises to cut costs is to negotiate for reduced pricing with IT vendors. Use this tool to learn which negotiation strategies to use in different situations in order to achieve cost reductions for the...

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This tool is designed to help organizations determine top tactics for cost reduction within the network and telephony service area. After the questions have been completed, the tool will generate guidance on which cost-saving actions to take,...

It is possible to achieve price reductions during contract negotiations; however, IT managers often need to respond to vendor opposition in order to get the pricing that they desire. This note highlights several arguments that vendors commonly...

Financial institutions and service firms report greater resource availability and faster application delivery after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and take steps to...

IT often has a preferred vendor when going into a contract negotiation. If the vendor is aware that its products or services are preferred, this can prevent it from reducing its price. Learn from the case studies in this research note to...

Health care organizations and facilities report improved deliverable quality and increased end-user satisfaction after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the...

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One of the main objectives of a contract is to reduce risks. The contract should eliminate or reduce ambiguities about who is supposed to do what, when, and how well. The contract should also define what happens when either party fails to meet...

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The ability to negotiate a reduced price with vendors is a crucial skill for IT professionals, who are often under pressure to reduce costs. There are a number of strategies that IT can use when negotiating for a reduced price on an IT contract....

Sometimes a vendor will argue that the price can't be reduced any further during contract negotiations. Info-Tech recently interviewed 24 IT professionals who revealed how they were able to achieve price reductions against this type of vendor...

Professional services firms report greater resource availability and improved deliverable quality from outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the most common...

Info-Tech recently interviewed 24 IT professionals about the tactics and strategies that they use to get a reduced price when negotiating contracts with vendors. Learn about the strategies that are commonly used by IT professionals who have...

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One way that IT professionals can reduce costs is to negotiate for lower pricing with vendors. With a myriad of possible negotiation strategies available, it can be difficult to decide when to use which strategies. The McLean Report "Negotiation...

Premium Resource

A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team will determine whether the selected vendor will have any difficulty...

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Enterprises looking to reduce costs in the network and telephony services area can make significant headway in reducing expenses without reducing quality of service. First, determine which areas have potential for cost savings, then assess how...

Retailers and wholesalers report greater end user satisfaction and faster application delivery after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the most common...

A vendor management office (VMO) can significantly reduce expenses by planning and optimizing IT's purchases of products and services. Moreover, certain vendors are prime cost reduction candidates. In this research note, learn how the VMO can...

Recent Info-Tech research found that continuous vendor management can significantly reduce expenses by timing, planning, and optimizing IT's purchases of products and services. In this first note of three, learn about the common characteristics...