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Use this template as the basis for a call script when checking a candidate's references. It can also be used as documentation to record answers and information acquired.
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Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...
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Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.
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Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.
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Use Info-Tech’s Infrastructure Outsourcing Request for Proposal Template to narrow down the search for an outsourcing provider.
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Use this template to help you build a business case to outsource your IT infrastructure.
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An effective project charter can help bring key stakeholders on board by clearly communicating the scope and benefits of your project. Use this template to organize your...
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Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...
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Use this template to plan your vendor engagement strategy and ensure a continuous, collaborative, and mutually beneficial relationship with your vendor.
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Use the Job Offer Letter Template to give you a starting point to draft your own job offers, and to ensure that all relevant information is included.
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