Enterprise Applications - Storyboard

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Drive Customer Convenience by Enabling Text-Based Customer Support – Phase 3: Create Customer Service Workflows for Text-Based Support Read this phase for an overview of customer service workflows and escalation policies, as well as risk mitigation considerations.
Develop an Actionable ERP Strategy and Roadmap – Phase 1: Harness the Value of ERP This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you refine your ERP operating model, define the scope of your ERP strategy, outline...
Develop an Actionable ERP Strategy and Roadmap – Phase 2: Conduct the Intake Process and Evaluate Strategy Options This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you conduct an ERP operational assessment, identify improvement opportunities, and...
Develop an Actionable ERP Strategy and Roadmap – Phase 3: Build and Govern the Roadmap This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you define and scope work initiatives to build your ERP strategy roadmap, as well...
Select and Implement a Social Media Management Platform – Phases 1-3 Rein in social media by choosing a management platform that’s right for you.
Select and Implement a Social Media Management Platform – Phase 1: Develop a Technology Enablement Approach for Social Media This phase of the blueprint, Select and Implement a Social Media Management Platform, will help you determine if a dedicated SMMP is right for your organization.
Select and Implement a Social Media Management Platform – Phase 2: Select an SMMP Use the Vendor Landscape findings and project guidance in this phase to support your organization in developing requirements for your SMMP RFP, evaluation, and...
Select and Implement a Social Media Management Platform – Phase 3: Review Implementation Considerations Even a solution that is a perfect fit for an organization will fail to generate value if it is not properly implemented or measured. Conduct the necessary planning before...
Embrace Information Lifecycle Management in Your ECM Program – Phases 1-3 This storyboard will help you craft an efficient and effective information lifecycle management practice, as part of your overall ECM program.
Embrace Information Lifecycle Management in Your ECM Program – Phase 1: Establish the Information Lifecycle Management Foundation This phase of the blueprint, Embrace Information Lifecycle Management in Your ECM Program, will help you create the core components that guide the rest of your ILM...

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