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TSC: How AI Can Manage Corporate Diplomacy

1. Introduction to the company: TSC is a leading platform specializing in stakeholder engagement and issue intelligence, leveraging advanced AI technologies to map, mine, and monitor complex business environments. The platform provides real-time insights into stakeholder activities, sentiments, and connections, helping organizations navigate dynamic external environments. TSC supports over $1.3 trillion in value across 104+ countries, making it a trusted partner for many of the world's largest organizations.

2. Features of the product/platform:

  • AI-Driven Horizon Scanning: Maps, models, and monitors issues in the external environment to identify emerging trends, opportunities, and threats.
  • Global Media Monitoring: Captures and analyzes media in real time across 100+ languages, providing context-aware insights.
  • Stakeholder Management: Provides a centralized platform for managing stakeholder identification, planning, engagement, and follow-up.
  • Network Mapping: Automatically maps stakeholder networks, connections, and influence pathways.
  • AI-Generated Insights: Summarizes key stories and developments from thousands of media sources daily.
  • Data Integration: Seamlessly integrates with existing systems and data sources for comprehensive analysis.

3. Challenge the company is solving: TSC addresses the challenge of managing complex stakeholder relationships and understanding dynamic external environments. By providing real-time, AI-driven insights, the platform helps organizations anticipate and respond to emerging issues, ensuring they stay ahead of potential risks and opportunities.

4. Benefits of using the product/platform:

  • Enhanced decision-making with real-time insights.
  • Improved stakeholder engagement and management.
  • Comprehensive visibility into external environments.
  • Increased efficiency with automated data processing.
  • Better risk management through proactive issue identification.

5. Recommendations on how to best use the product:

  • Regularly update and configure the platform to align with organizational goals and external changes.
  • Leverage AI-driven insights to inform strategic decision-making.
  • Integrate TSC with existing CRM and data systems for seamless operation.
  • Use network mapping to understand stakeholder influence and connections.
  • Engage with TSC's support and training resources to maximize the platform's potential.

For more information, visit TSC.

This summary was produced using Microsoft Copilot.

Guest Speaker

Boris Lam

Research Analyst - Info-Tech Research Group

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