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Blueprint Overview: Manage the Active Directory in the Service Desk

Identity and access management must be done by most organizations. Provisioning, moving or updating, and deprovisioning resources do not have to be difficult, but with poor data and a stale Active Directory, it can quickly turn into a tangle. You must juggle proper security oversight with quickly fulfilling tickets related to the Active Directory.

Featured Speaker

Benedict Chang

Research Analyst, Infrastructure
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