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Zyxel Next-Gen Firewall Logo Award Winner Product Badge
Zyxel Next-Gen Firewall Logo Award Winner Product Badge
Zyxel

Zyxel Next-Gen Firewall

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Zyxel Next-Gen Firewall
8.5 /10

What is Zyxel Next-Gen Firewall?

Get protection from malware and unauthorized application for your business. Keep your business running smoothly without downtime by protecting your network from outside threats. Deliver collaborative approach to complex security threats with unified management.

Company Details


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Awards & Recognition

Zyxel Next-Gen Firewall won the following awards in the Next Generation Firewall category

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Zyxel Next-Gen Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zyxel Next-Gen Firewall.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zyxel Next-Gen Firewall?

2% Negative
0% Neutral
98% Positive

Pros

  • Caring
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 78

Network Access Control

83

Advanced Threat Protection

82

Deep Packet Inspection

82

Vulnerability Detection

80

Virtual Firewall

79

Identity Based Control

79

Application Control

79

Sandboxing

78

Encrypted Data Control

77

Virtual Private Network

77

Web Content Filtering

77

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

83

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Business Value Created

78

Ease of Data Integration

77

Vendor Support

76

Ease of Implementation

76

Ease of IT Administration

76

Breadth of Features

76

Quality of Features

73

Ease of Customization

72

Zyxel Next-Gen Firewall Reviews

Akash S.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Strong and powerful firewall mechanism

Likeliness to Recommend

10 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

Been using for a while now and I can confidently confirm that it has a wide range of defenses that really sets it apart from its peers.

What is your favorite aspect of this product?

Having worked in IT field, I can say that it has a comprehensive firewall protection mechanism against a range of threats like unauthorised access and malicious traffic.

What do you dislike most about this product?

I would like to suggest the vendor to renew the software patches often.

What recommendations would you give to someone considering this product?

A very powerful firewall mechanism that really protects our information stockpile is excellent choice for anyone considering the purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Nishad R.

  • Role: Operations
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Prevents outer threats effectively

Likeliness to Recommend

8 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

The major factor that differentiates Zyxel Next-gen Firewall is the ability to tackle unwanted malware and ransomware.

What is your favorite aspect of this product?

I was looking for a firewall that could intercept hacking of our databases and this software does it the best.

What do you dislike most about this product?

I wish there more updates to the virus and malware database since they are ever evolving and such a headache.

What recommendations would you give to someone considering this product?

I believe that this firewall system is best suited for preventing vulnerability which is required to protect our data systems.

Pros

  • Enables Productivity
  • Efficient Service
  • Acts with Integrity
  • Includes Product Enhancements

Guilherme S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

The best solution to keep my network safe

Likeliness to Recommend

10 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

It stands out from the rest because it protects infrastructure without sacrificing performance, and its security capabilities are incredibly strong and useful.

What is your favorite aspect of this product?

My favorite aspect is that the administration panel is intuitive and I liked its intrusion prevention system and application control.

What do you dislike most about this product?

The default interface options may be somewhat limited.

What recommendations would you give to someone considering this product?

Its a robust and reliable solution that offers comprehensive protection without the cost and complexity of larger alternatives. Go for it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Fair
  • Charges for Enhancements

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