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Zoho Forms Logo Award Winner Product Badge
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Zoho Corporation

Zoho Forms

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Forms
8.6 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
8% Neutral
87% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Appreciates Incumbent Status

Feature Ratings

Average 82

Data Analysis and Survey Function

84

Security

83

Drag and Drop Design

83

Electronic Signatures

83

Mobility

82

Version Management

82

Workflow Automation

81

APIs and Integration

81

Field Configuration and Customization

81

State Transformation

79

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Ease of Implementation

83

Business Value Created

82

Breadth of Features

82

Vendor Support

82

Ease of Data Integration

81

Quality of Features

81

Ease of Customization

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Zoho Forms Reviews

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Reliable forms for everyday business use

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Zoho forms is powerful because it connects with the rest of the Zoho suite. Unlike some standalone form builders it is clearly built with business workflows in mind so things like task assignments, email alerts and basic automation are baked in rather than hacked on later. The pricing is also relatively friendly for small and mid-sized teams compare to some of the more design heavy competitors

What is your favorite aspect of this product?

The most thing I like in Zoho is that in this non-technical teammates can create and publish forms without needing help every time. Drag and drop and simple field settings keep the learning curve gentle. Once a form is live the responses are easy to review, filter and export and the way they flow into other Zoho apps means the data does not get stuck in a silo.

What do you dislike most about this product?

If we are working on multiple forms or having requirement to design multiple forms then many of the forms end up looking similar unless we put in extra effort to customize them. With longer or more complex forms the editor can feel a bit clunky and performance isn't as smooth as some more modern form tools aimed at marketers.

What recommendations would you give to someone considering this product?

Zoho forms makes the most sense if you are already using or planning to use other Zoho products then it fits very naturally into your existing workflows. If your main goal is to collect reliable business data with straightforward forms and rout it into CRM, helpdesk or spreadsheets, it is a comfortable and affordable option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nilesh P.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

zoho products is best, It's our Indian products

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

Not any product in market to beat with zoho products. It's our Indian products so that's why we used this

What is your favorite aspect of this product?

It's our Indian products so that's why we used this

What do you dislike most about this product?

there are no resaon to dislike because It's our Indian products so that's why we used this

What recommendations would you give to someone considering this product?

I'll 100% recommendat to others due to It's our Indian products so that's why we used this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Piyushi G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Zoho Forms A Comprehensive Overview

Likeliness to Recommend

9 /10

What differentiates Zoho Forms from other similar products?

Zoho Forms offers advanced functionalities such as conditional logic, calculated fields, and multi-page forms

What is your favorite aspect of this product?

Users appreciate the intuitive drag-and-drop form builder, which simplifies form creation without the need for coding.

What do you dislike most about this product?

Some users have reported that conditional logic only applies during form filling and does not affect the final form output

What recommendations would you give to someone considering this product?

It is well-suited for businesses seeking a versatile and user-friendly form builder with robust customization and integration capabilities.

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Over Delivered

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