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Zoho Books Logo Award Winner Product Badge
Zoho Books Logo Award Winner Product Badge
Zoho

Zoho Books

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Zoho Books
8.4 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

97 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative
6% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Accounts Payable Purchase Orders

85

Cost Revenue Tracking

84

Cash Flow Management

84

Accounts Receivable Invoicing

83

General Ledger Chart of Accounts

83

Expense Management

83

Dashboards, Analytics and Reporting

83

Reconciliation

82

Budgeting Forecasting

82

Project Accounting

80

Integration APIs

78

Vendor Capability Ratings

Average 79

Business Value Created

84

Ease of Implementation

83

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Data Integration

79

Ease of IT Administration

79

Quality of Features

79

Usability and Intuitiveness

79

Ease of Customization

76

Zoho Books Reviews

Rajeev B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Free version supports mandatory VAT return

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

I have been using Zoho books for my startup company incorporated in India. While forming a UK company as resident of India in 2021, I was in need of a software that also supports mandatory filing of VAT return into a free version. Being tight on budget, I found Zoho allowing this feature as well more that should be suffice for a startup with budget constraint. As QuickBooks closed its operation in India, I suggest migrating to Zoho Books to all my connections.

What is your favorite aspect of this product?

Zoho Books allow a customer portal (with URL) that makes it easy to access for customers to update/print their account details, transactions.

What do you dislike most about this product?

User interface can be made more visually appealing.

What recommendations would you give to someone considering this product?

Since Zoho has a suite of products, start with one of their products and strategize how their entire suite can be leveraged best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meghan R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Accurate Platform for Accounting.

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

Zoho Books is an organized accounting approach for firms.

What is your favorite aspect of this product?

Zoho Books creates solid financial management streams for constant rewards.

What do you dislike most about this product?

Zoho Books has enhanced a competent and transparent accounting stream.

What recommendations would you give to someone considering this product?

Zoho Books is super reliable and it brings accountability in a company.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Svetla M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy invoicing, recurring payments, online payment

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Integrates with other Zoho solutions, very easy to use and customize, multiple affordable and easy to integrate payment gateways

What is your favorite aspect of this product?

The easy user interface and option to integrate with Stripe payments

What do you dislike most about this product?

The lack of multiple currencies in the cheapest editions

What recommendations would you give to someone considering this product?

Just sign up for Zoho books to see how easy it is to configure and use

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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