Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Zephyr Logo
Zephyr Logo
SmartBear Software

Zephyr

7.1 /10
Category
Zephyr
7.1 /10

What is Zephyr?

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zephyr won the following awards in the Software Testing category

Zephyr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zephyr.

81 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zephyr?

8% Negative
3% Neutral
89% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Test Planning

84

Artifact Traceability

84

Test Data Management

84

Test Script Editor

81

Test Run Workflow Manager

78

Test Case Generator

78

Audit Log

77

Artifact Management

76

ALM Integration

75

Analytics and Reporting

75

Regulatory Compliance

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

80

Breadth of Features

80

Ease of Data Integration

79

Quality of Features

78

Ease of IT Administration

76

Business Value Created

75

Product Strategy and Rate of Improvement

74

Vendor Support

71

Zephyr Reviews

robert y.

  • Role: C-Level
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

this product has made huge difference in business

Likeliness to Recommend

9 /10

What differentiates Zephyr from other similar products?

their customer service makes all the difference

What is your favorite aspect of this product?

the ability to change things without losing round

What do you dislike most about this product?

nothing negative

What recommendations would you give to someone considering this product?

worth a try because it's not a huge investment even if things don't5 work out to your liking

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Software Test Insights At a Price

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Efficient Service
  • Wastes Time
  • Vendor Friendly Policies

Most Popular Zephyr Comparisons

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019