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SmartBear Software

Zephyr

7.1 /10
Category
Zephyr
7.1 /10

What is Zephyr?

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

Company Details


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Awards & Recognition

Zephyr won the following awards in the Software Testing category

Zephyr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zephyr.

81 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zephyr?

8% Negative
3% Neutral
89% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Test Planning

84

Artifact Traceability

84

Test Data Management

84

Test Script Editor

81

Test Run Workflow Manager

78

Test Case Generator

78

Audit Log

77

Artifact Management

76

ALM Integration

75

Analytics and Reporting

75

Regulatory Compliance

75

Vendor Capability Ratings

Average 78

Availability and Quality of Training

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

80

Breadth of Features

80

Ease of Data Integration

79

Quality of Features

78

Ease of IT Administration

76

Business Value Created

75

Product Strategy and Rate of Improvement

74

Vendor Support

71

Zephyr Reviews

Kevin I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use, integrates excellently with Jira

Likeliness to Recommend

10 /10

What differentiates Zephyr from other similar products?

Its clear integration with Jira software, making it really useful to tie test cases with jira user stories, defects, so we can have a clear understanding of scopes and dependencies.

What is your favorite aspect of this product?

Ease of use, really helps with the process of managing test cases, test cycles across sprints so we can scope and focus on the test cases we want to prioritize and make sure pass in each cycle.

What do you dislike most about this product?

Sometimes it lacks on the user experience side, as reusing steps across test cases is not as straightforward as possible.

What recommendations would you give to someone considering this product?

I strongly recommend to check out how well it plays out with Jira, also look into the test cycles so you can evaluate how you can benefit from it. I would also advise in case you have existing test cases in another platform to really evaluate how worth could be moving those out to zephyr scale as so far I couldn't find an easy way to import test cases from another platform into it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priyanka J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Bit Complex to use!

Likeliness to Recommend

10 /10

What differentiates Zephyr from other similar products?

Modern tool with advance features for test management. Helps in managing test planning and execution. Supports testcase upload.

What is your favorite aspect of this product?

User friendly GUI and test execution is easy. Defect linkage can be done on the go.

What do you dislike most about this product?

Bit complex for new user. Require some training before use.

What recommendations would you give to someone considering this product?

good for test management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Cons

  • Charges for Enhancements

Farooq S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to integrate with JIRA and upload Test cases

Likeliness to Recommend

9 /10

What differentiates Zephyr from other similar products?

A simple plugin with lot of features especially for the QA team to author and upload the test-cases into the JIRA dashboard in one shot rather than uploading one test-case after other, can upload the sheets at once part of the excel.

What is your favorite aspect of this product?

The way the mappings of the fields happen at both the JIRA side and also at the local system makes the product more reliable and more easy to integrate the authoring of test-cases into the JIRA dashboard at one repository.

What do you dislike most about this product?

Require too many fields to map the fields with the excel sheet to upload the test-data, case insensitive and doesn't allow the upload of test-cases in cases of simple spaces and special characters.

What recommendations would you give to someone considering this product?

Should allow the case insensitive data fields and also allow the inclusion of special characters.

Pros

  • Generous Negotitation
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

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