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Xerox DocuShare Logo
Xerox DocuShare Logo
Xerox Corporation

Xerox DocuShare

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Xerox DocuShare
7.8 /10

What is Xerox DocuShare?

Here’s a better way to manage paper and digital content from creation to retention to transformation. Capture, store and share documents either on-premise or by cloud. Automate time-consuming, document-heavy processes like accounts payable, HR onboarding, contract management and mortgage processing.

Company Details


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Awards & Recognition

Xerox DocuShare won the following awards in the Enterprise Content Management - Enterprise category

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Xerox DocuShare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xerox DocuShare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xerox DocuShare?

4% Negative
10% Neutral
86% Positive

Pros

  • Security Protects
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

ECM Document Management

88

Ediscovery Audit Trail

87

File Approvals Esignatures

87

Workflow Process Automation

86

Collaboration

85

Metadata Management

85

Capture Channels

84

Search

83

File Conversion

82

Mobile

82

Access Permissions Management

81

Vendor Capability Ratings

Average 79

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Business Value Created

79

Usability and Intuitiveness

79

Breadth of Features

79

Vendor Support

79

Ease of Implementation

79

Ease of IT Administration

79

Quality of Features

79

Availability and Quality of Training

77

Ease of Customization

76

Xerox DocuShare Reviews

Harvey W.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Exceptional doc management-process flow platform!

Likeliness to Recommend

8 /10

What differentiates Xerox DocuShare from other similar products?

For the most part if you are already in the Xerox hardware ecosystems you are natively connected and used to the product structure of services and this is a bonus over the rest.

What is your favorite aspect of this product?

The fact that it comes with a lot of pre-configured process flows and business rules built in that actually get used!

What do you dislike most about this product?

I have at times experienced workflow customization problems and had to reach out to support more than I would have liked. This isn’t really a dislike, but rather something more of an extra step that I experienced once in a while due to intricate business requirements.

What recommendations would you give to someone considering this product?

Conduct a true needs assessment when looking at Xerox and its competition. Some of the other tools over complicate the product offering and it has been my experience that Xerox is more willing to work with you in an a la carte style more than the others. This will help you clearly understand what your organization needs.

Pros

  • Caring
  • Security Protects
  • Helps Innovate
  • Enables Productivity

Jean Carlos H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The best document management solution

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

This excellent tool presents us with its best capacity to manage documents of all types of formats, whether images, texts, audios or videos. In addition, its intuitive interface facilitates navigation and quick access to files, allowing advanced searches by keywords, dates or even content.

What is your favorite aspect of this product?

I like this tool because it has a wide range of functions that facilitate document management. Among them are the possibility of assigning access permissions to files, tracking document versions, automating workflows and, in this way, streamlining the organization's internal processes, in addition to its great capacity it integrates very well. with other systems, which allows for more efficient document management. Likewise, its cloud-based platform guarantees the security and backup of documents, avoiding the loss of information in the event of incidents.

What do you dislike most about this product?

Excellent tool, there is nothing I don't like, it has a wide range of functions that facilitate document management. These include the possibility of assigning access permissions to files, tracking document versions, automating workflows and, in this way, streamlining the organization's internal processes.

What recommendations would you give to someone considering this product?

I recommend it for being an innovative and efficient tool that facilitates document management in organizations or companies. With its prominent features, functions and benefits, this software is positioned as a comprehensive solution to improve productivity and optimize internal processes. Despite some disadvantages, its adaptability and intuitive interface make it a recommended option for any company looking for efficient document management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Amos K.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

An Amazing Content Management Software

Likeliness to Recommend

9 /10

What differentiates Xerox DocuShare from other similar products?

Xerox DocuShare is unique thanks to it's Security features. It also makes sharing content easy

What is your favorite aspect of this product?

Using Xerox DocuShare is easy The software is affordable and secure Sharing business content is easy

What do you dislike most about this product?

It is costly compared to most of the competition

What recommendations would you give to someone considering this product?

I recommend Xerox DocuShare as it's a capable content management solution. It's Secure

Pros

  • Helps Innovate
  • Caring
  • Altruistic
  • Generous Negotitation

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