What is Xero?
Xero is a global online accounting system for small businesses and their advisors.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xero?
Pros
- Reliable
- Respectful
- Saves Time
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
Expense Management
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Integration APIs
Dashboards, Analytics and Reporting
Reconciliation
Cost Revenue Tracking
Cash Flow Management
Budgeting Forecasting
Project Accounting
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Xero Reviews
David Antonio O.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Xero is perfect for small businesses
Likeliness to Recommend
What differentiates Xero from other similar products?
Our experience with Xero is amazing, we were able to increase the flow of payments and simplify the workflow to increase profits. It is a great accounting software that allowed us to connect directly with the bank. Xero has performed all the accounting tasks since we started our journey as a company.
What is your favorite aspect of this product?
Thanks to Xero we have been able to manage our company's accounting. We managed to automate all accounting processes, easily and reliably integrating all our cloud-based processes and the general server. Transactions are clean and fast and are automatically connected from Xero to our server.
What do you dislike most about this product?
Occasionally data tracking slows down and you have to format to be able to configure multiple currencies in real time. It does not have integrated "debtor chasing" so you have to take out a separate panel to review and track all unpaid invoices.
What recommendations would you give to someone considering this product?
Excellent for small businesses to maintain quality accounting and get real-time information about their numbers. Helps provide tax and transaction management and reconciliation. It is simple, effective and cost efficient. It makes accounting more enjoyable and gives you accurate numbers in real time so you can budget forecasts. It also simplifies payroll, retirement and tax filing.
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Client Friendly Policies
Kristin G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Intuitive New Features Make It Simple to Use
Likeliness to Recommend
What differentiates Xero from other similar products?
this program is easy to use , it has a good price those are the two main differences
What is your favorite aspect of this product?
-This app's user interface (UI) is simple and uncomplicated. -To check transactions, you may utilize the audit trail that is offered when you click through on a transaction's amount.
What do you dislike most about this product?
-Inability to account for projects with differing methods of recognising income -Limited customization possibilities make the software unsuitable for large and medium-sized businesses.
What recommendations would you give to someone considering this product?
Organizations with simple accounting needs might benefit from using this software.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Łukasz D.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
"Amazing accounting software"
Likeliness to Recommend
What differentiates Xero from other similar products?
Lowest price and easy to use, also the customer service is the best.
What is your favorite aspect of this product?
The most appealing aspect of this tool is how it shows all of the data. As a result of this, you'll be able to make a speedy choice based on all the information you need, including your company's revenue, costs, and more. this program is a must-have for everyone who wants to get their work done quickly and easily
What do you dislike most about this product?
Nothing strange was found. So far, the practical experience has been positive..
What recommendations would you give to someone considering this product?
I'd suggest it to anybody searching for accounting software without hesitation.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
