vFairs Customer Reviews 2026 | On-Site Event Management

What is vFairs?

vFairs is an end-to-end event management platform that helps event planners and professionals to plan, build, promote, and execute events of any kind. This all-in-one platform provides event planners with a complete set of solutions like event registration, ticketing, custom event sites, branded mobile apps, lead capture apps, virtual events, webinars, badge printing, and check-in apps. It also provides AI-powered content & email marketing software to promote events, analytics to understand performance, and planning tools like budgeting, accommodation management, and abstract management.

Company Details

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Awards & Recognition

vFairs won the following awards in the On-Site Event Management category

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2026 Data Quadrant Champion

Latest Award, 2026

8 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

11 Top Rated Capabilities

12 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

12 Top Rated Features

2023

vFairs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on vFairs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

88 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love vFairs?

7% Negative

3% Neutral

90% Positive

Pros

Trustworthy
Fair
Efficient Service
Inspires Innovation

Feature Ratings

Average 85

Exhibitor or Vendor Environment

88

Registration Process/Integration

88

Attendee Engagement

87

Metric and Reporting

86

Customer Support

86

Branding and Visual Customization

86

Networking Facilitation

84

Gamification

83

Presentation/ Webinar Capabilities

82

Vendor e-Commerce

81

Whitelabeling

79

Vendor Capability Ratings

Average 82

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Business Value Created

84

Ease of Customization

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

75

Also Featured in...

Virtual Event Management

Score 7.7

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vFairs Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Excellent Virtual Events Solution.

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Role: Sales Marketing
Industry: Technology
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Easy to use, lots of features and customization

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Marie V.

Role: Operations
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Intuitive platform with easy to navigate features.

Likeliness to Recommend

10 /10

What differentiates vFairs from other similar products?

From an event production perspective - the dashboard allows control and customization not found with other virtual event platforms.

What is your favorite aspect of this product?

The ease of use for both my sponsors and attendees.

What do you dislike most about this product?

Further customization capabilities on the auditorium agenda.

What recommendations would you give to someone considering this product?

I would highly recommend the support I received. My project manager is amazing - from pre-planning, day of the event, and post event reporting.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

vFairs

What is vFairs?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

vFairs Ratings

90 Likeliness to Recommend

88 Plan to Renew

2 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love vFairs?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Customer Support Support before, during, and after event. Technical support available during the event.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Virtual Event Management

vFairs Reviews

Excellent Virtual Events Solution.

Likeliness to Recommend

Pros

Easy to use, lots of features and customization

Likeliness to Recommend

Pros

Marie V.

Intuitive platform with easy to navigate features.

Likeliness to Recommend

Pros

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2
Since last award

1
Since last award

Feature Ratings

Exhibitor or Vendor Environment

Registration Process/Integration

Attendee Engagement

Metric and Reporting

Customer Support

Branding and Visual Customization

Networking Facilitation

Gamification

Presentation/ Webinar Capabilities

Vendor e-Commerce

Whitelabeling

Vendor Capability Ratings

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration