Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Veeam Backup for Microsoft 365 Logo Award Winner Product Badge
Veeam Backup for Microsoft 365 Logo Award Winner Product Badge
Veeam

Veeam Backup for Microsoft 365

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Veeam Backup for Microsoft 365
8.3 /10

What is Veeam Backup for Microsoft 365?

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Veeam Backup for Microsoft 365 won the following awards in the Email Backup category

Filter By

Veeam Backup for Microsoft 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Veeam Backup for Microsoft 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Veeam Backup for Microsoft 365?

2% Negative
11% Neutral
87% Positive

Pros

  • Fair
  • Respectful
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 84

AI Tech Support

90

Security

88

Mailbox Backup Restore

87

Granular Restore

85

Compliance

85

Backup Archiving

84

Encryption

83

Permissions Awareness

83

Legal Hold

80

Media Support

79

Support for Backup Types

78

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

84

Ease of Implementation

83

Vendor Support

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Quality of Features

80

Usability and Intuitiveness

78

Ease of Customization

77

Availability and Quality of Training

76

Veeam Backup for Microsoft 365 Reviews

Ossama Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Highly Recommended

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

Veeam is easy to use, offers complete Microsoft 365 coverage, allows flexible storage, and provides quick, detailed recovery.

What is your favorite aspect of this product?

My favorite aspect of Veeam is its ease of email recovery, which allows you to quickly and precisely restore individual emails with just a few clicks, saving time and reducing stress when something goes wrong.

What do you dislike most about this product?

What I dislike most about Veeam is that its pricing can be a bit high, which sometimes requires additional negotiation with management to justify the cost.

What recommendations would you give to someone considering this product?

I would recommend carefully evaluating your data protection needs and budget before committing to Veeam. While it offers excellent features like easy email recovery, comprehensive coverage, and flexible storage options, the pricing can be on the higher side, so ensure it aligns with your organization's financial plan. Additionally, take advantage of the trial version to explore its features and make an informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Het P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Needs improvement on User Interface.

Likeliness to Recommend

10 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

The process of automatic backups and snapshots for the servers.

What is your favorite aspect of this product?

Integration with Microsoft suit so that it alerts us if anything unusual happenning.

What do you dislike most about this product?

User Interface

What recommendations would you give to someone considering this product?

Totally buy this product. Best in the industry

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Tyler A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

My Backup Strategy’s Secret Weapon

Likeliness to Recommend

8 /10

What differentiates Veeam Backup for Microsoft 365 from other similar products?

For a travel agency, email continuity is everything. We run ticketing confirmations, itinerary updates, and supplier negotiations through Outlook. Veeam’s point in time restore fits our regulatory expectation around dispute reconstruction

What is your favorite aspect of this product?

I can restore a single Teams message thread without pulling a full mailbox backup.

What do you dislike most about this product?

I wish the summary jobs captured more behavioural insights like recurring restore patterns. That helps me forecast staff training gaps

What recommendations would you give to someone considering this product?

If your M365 tenancy is large, split retention repositories. Veeam runs smoother that way. I learned this the hard way when our UK, Spain, and France divisions ballooned their mailbox sizes during a busy season

Pros

  • Continually Improving Product
  • Fair
  • Friendly Negotiation
  • Enables Productivity

Most Popular Veeam Backup for Microsoft 365 Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171