What is BMC TrueSight Operations Management?
TrueSight Operations Management is a turnkey solution that provides a comprehensive view of how key services are performing, so IT knows immediately if customer experiences may be impacted. TrueSight Operations Management helps IT teams merge operational silos and streamline efforts across technology domains, shifting focus from managing individual service components to delivering exceptional customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
90 Plan to Renew
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BMC TrueSight Operations Management?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Event & Alert Management Automation
Security Operations Automation
Incident Management Automation
Problem Management Automation
Performance & Capacity Management Automation
Operational Task Automation
Change Control Automation
Analyze Discovery Data
Data Visualization
Explainable and Trainable Algorithms
Analyze Activity Data
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
BMC TrueSight Operations Management Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Lot of inbuilt capabilities to fulfill the IT need
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gaurav O.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Easy to use , effective and efficient
Likeliness to Recommend
What differentiates BMC TrueSight Operations Management from other similar products?
BMC truesight has a great GUI, makes it very to use , effective and efficient
What is your favorite aspect of this product?
favorite aspect for us that security and compliance reports can be done very easily, we do have to customize it to our needs but it is freeze as compared to before for sure
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
If you re considering to get this product please ensure you get the features that you use or are planning to use. it comes with way too many modules and not all of them may fit your needs. you may also want to gradually get into it by doing a trial and seeing that if it actaully saves you time and effort compared to traditional methods.
Pros
- Respectful
- Client's Interest First
- Helps Innovate
- Continually Improving Product
