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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

83

Document Management

83

Mobile Access

83

Time & Expense Tracking

83

Resource Management

83

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Sajid A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Ultimate Flexible Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It connects with tons of other apps, so everything works together smoothly.

What is your favorite aspect of this product?

Its automation tools save us hours by handling repetitive tasks and simplifying workflows.

What do you dislike most about this product?

There are no templates for individual tasks, which would help with recurring work.

What recommendations would you give to someone considering this product?

If flexibility and simplicity matter more than rigid structures, Wrike is a great choice for your team.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Janie N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Employee morale booster.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello provides a clear and structured interface for defining specific objectives, setting milestones, and assigning them to team members. This ensures that everyone is aligned with the project's strategic goals and KPIs.

What is your favorite aspect of this product?

Onboarding new users is a smooth process, and the ability to add tasks directly from email has been key in keeping us organized and ensuring timely follow-ups. Collaborative tasks involving multiple team members are easily managed, and Trello provides a clear overview of due dates, helping us stay organized I appreciate that.

What do you dislike most about this product?

I would appreciate if the platform allows part-time teams to effectively work with our full-time teammates but it's not makes me dislike the product.

What recommendations would you give to someone considering this product?

The product boosts employee morale.

Pros

  • Unique Features
  • Inspires Innovation
  • Client's Interest First
  • Appreciates Incumbent Status

Careem A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Sticky Notes, Streamlined: The HR Case for Trello.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello doesn’t try to be everything—it just gives you a solid visual system to map your chaos. And for a department like ours that juggles onboarding, engagement campaigns, hiring workflows, and policy updates? That simplicity is exactly the appeal.

What is your favorite aspect of this product?

What makes Trello click for us is the sheer flexibility it offers without turning into a bloated mess. Labels, checklists, deadlines, and power-ups like calendar views and Slack integrations give us just enough muscle without making it a chore to manage. Plus, the fact that it plays well with other tools (Google Drive, Jira, even HRIS exports) means we’re not reinventing the wheel—we’re just organizing it better.

What do you dislike most about this product?

It’s easy to accidentally make a board public or forget who has editing rights.

What recommendations would you give to someone considering this product?

If you’re in HR and your department isn’t already using Trello for workflows, you’re probably overcomplicating things. It’s not fancy, but it’s reliable—and in HR, where clarity and timing matter so much, that’s gold. Start small, get one board right, and you’ll find new ways to use it every month.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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