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Trello Logo
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Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

83

Document Management

83

Mobile Access

83

Time & Expense Tracking

83

Resource Management

83

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Sergio M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Simple, effective, and a joy to use every day

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello stands out for its simplicity, intuitive design, and flexible boards that make collaboration easy without heavy training.

What is your favorite aspect of this product?

I love how easy it is to organize projects, collaborate with my team, and keep everything visible at a glance.

What do you dislike most about this product?

I miss more advanced features like reporting, subtasks, and native time tracking without needing extra power-ups.

What recommendations would you give to someone considering this product?

If you want a tool that is easy to adopt, saves time, and helps teams stay organized, Trello is a great choice, just be aware it may require add-ons for advanced needs.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Mubarak I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Simple, Visual, Flexible. Perfect for Projects.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello's competitive edge is its iconic simplicity and drag-and-drop Kanban experience, making it the easiest tool for instant, visual collaboration and workflow automation.

What is your favorite aspect of this product?

It's perfect balance between visual simplicity and underlying flexibility.

What do you dislike most about this product?

Lack of native advanced reporting and complex task dependency management.

What recommendations would you give to someone considering this product?

My recommendations for someone considering Trello would be a mix of suitability checks and tips for getting started

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2025

Great Addition to Atlassian Suite

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Less Efficient Service
  • Wastes Time

Most Popular Trello Comparisons

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