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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

83

Mobile Access

83

Resource Management

82

Time & Expense Tracking

82

Hierarchical Task Management

82

Budget Management

82

Reporting

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

83

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Karrie B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Trello my favorite tool that I use every day

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is ready to go with your first long it. It is easy to use and easy for others to start and share. I have a paid account as well as set up clients on the free account to see if they like it before they purchase. I love that you can find things online and easily post to a board and even specific cards with little effort.

What is your favorite aspect of this product?

The 2 biggest features that I love about Trello are is the ability to add things from online search on mobile with ease and the ability to do easy document storage. Doesn't matter if it is a document or a weblink - it can be added for easy retrieval later. The visual aspects of the cards and lists also makes it very visually pleasing easy to move things around without loosing information.

What do you dislike most about this product?

I wish you could add people to collaborate without having to add to your subscription seats.

What recommendations would you give to someone considering this product?

If you are interested set up a few boards with the free plan and see if you use it. If it works then it defiantely worth every penny to keep you organized and productive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hitesh Y.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2026

Hands on experience of Trello

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It is easy and simple to use and it has Visual Kamban approach that is why its different from others.

What is your favorite aspect of this product?

It provides visual board so that we can see status easily, drag and drop is also a good feature.

What do you dislike most about this product?

Many features required paid plans to use its full potential.

What recommendations would you give to someone considering this product?

if your project is small and your are beginner then go for it.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Kajal Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Simple Yet Effective Project Management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

One of the things that makes Trello great is its clean, straightforward Kanban-style boards that you’ll find indispensable for following the project along. You should be able to easily add, distribute and track projects among members of your group.

What is your favorite aspect of this product?

I’d probably say that my favorite features are the drag-and-drop boards - gives me a nice overview of status & collaboration goes a whole lot smoother. I think the ability to integrate is probably high on that list, also, in improving daily work with.

What do you dislike most about this product?

Trello is a joy to use but even managing larger, complicated projects will be a challenge and require extra power-ups. I’d also love a deeper layer of reporting and better resource allocation tools, but that would essentially turn Trello into something else.

What recommendations would you give to someone considering this product?

Trello works perfectly for your team’s journey toward simpler but more effective collaboration. Make a project manageable using your most commonly followed project workflow and then expand its functionality by linking powerups and add ons later when you needed to tackle something complex.

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Transparent

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