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GPS Insight

Titan GPS

Composite Score

7.8 /10

CX Score

7.7 /10

37 Reviews Write a Review

What is Titan GPS?

Titan GPS recognizes that an exceptional GPS fleet tracking system comes from a consultative approach. No two fleet businesses are alike, so our goal is to develop a GPS fleet tracking solution that fits the needs of your unique fleet. We sell and support a broad range of GPS telematics technology and service plans to meet and exceed wide-ranging North American fleet needs. From asset trackers to dash cameras, our team will work with you to discover the best fit your fleet both from a technology solution and pricing standpoint.

Company Details

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Titan GPS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Titan GPS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

4
Since last award

94 Plan to Renew

4
Since last award

71 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Titan GPS?

8% Negative

22% Neutral

70% Positive

Pros

Respectful
Caring
Client Friendly Policies
Trustworthy

Feature Ratings

Average 78

Fuel Management

GPS Tracking

Fleet Maintenance

Inventory and Field Parts Management

Driver Management

Vehicle Management

Asset Management

Dispatch Management

Vendor Management

Cargo Management

Order Management

Vendor Capability Ratings

Average 73

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Titan GPS Reviews

Elizabeth S.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

The software is current and updated with the times

Likeliness to Recommend

4 /10

What differentiates Titan GPS from other similar products?

Easy to understand

What is your favorite aspect of this product?

Notifying me when any issues arise from the fleet - such as speeding etc

What do you dislike most about this product?

The only issue I have with the product is poor customer service. I am not happy with the customer service.

What recommendations would you give to someone considering this product?

The software is easy to understand and operate, but customer service needs improvement.

Pros

Client Friendly Policies
Altruistic
Security Protects
Respectful

Cons

Less Effective Service
Wastes Time
Less Caring

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2025

Awesome unit and support team

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Effective Service
Inspires Innovation

Role: C-Level
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2025

Good customer service, OK product

Likeliness to Recommend

4 /10

Pros

Trustworthy
Efficient Service
Respectful
Client Friendly Policies

Cons

Slower Product Innovation
Less Productive
Charges for Enhancements

Latest Research

Titan GPS

What is Titan GPS?

Company Details

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Awards & Recognition

Titan GPS Ratings

82 Likeliness to Recommend

4 Since last award

94 Plan to Renew

4 Since last award

71 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Titan GPS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Order Management Includes order entry, order processing, order tracking, and parts management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Titan GPS Reviews

Elizabeth S.

The software is current and updated with the times

Likeliness to Recommend

Pros

Cons

Awesome unit and support team

Likeliness to Recommend

Pros

Good customer service, OK product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Fuel Management

GPS Tracking

Fleet Maintenance

Inventory and Field Parts Management

Driver Management

Vehicle Management

Asset Management

Dispatch Management

Vendor Management

Cargo Management

Order Management

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness