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TeamViewer

TeamViewer ONE

Composite Score

8.9 /10

CX Score

9.1 /10

304 Reviews Write a Review

What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

Company Details

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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

11 Top Rated Capabilities

10 Top Rated Features

2024

Contract Negotiation

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

8 Top Rated Capabilities

9 Top Rated Features

2022

TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Enables Productivity
Trustworthy

Feature Ratings

Average 87

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Remote Monitoring and Management

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Remote Support

Translation missing: en.product_page.ratings.score 8.9

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Enterprise Mobility Management

Translation missing: en.product_page.ratings.score 8.3

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TeamViewer ONE Screenshots

TeamViewer ONE Downloads

TeamViewer ONE One pager

Standard & Advanced The Digital Workplace Platform.

TeamViewer ONE Videos

TeamViewer ONE Reviews

Olivia C.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

24/7 TeamViewer control

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

Connection and accessibility 24/7.

What is your favorite aspect of this product?

Take absolute control of any device.

What do you dislike most about this product?

I use it less than Anydesk.

What recommendations would you give to someone considering this product?

Accessible from any point of view...

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rishabh P.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Simple and powerful remote management tool!

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

Team viewer is easier to operate on and user interface is quite minimal and staright forward which helps in learning it easily. It has been super useful and with lots of advance feature like controlling screen.

What is your favorite aspect of this product?

I really like how easy it is to configure and easy to operate with team members working remotely, its file sharing and asking for a distinctive part of computer makes it very likeable and useful.

What do you dislike most about this product?

In my usage i do not find any major bugs. Although speed of data transfer can be improved.

What recommendations would you give to someone considering this product?

I highly recommend team memebers of sales as well customer executive in it companies for faster issue resolution with remote working.

Pros

Helps Innovate
Reliable
Performance Enhancing
Inspires Innovation

Luiz O.

Role: Operations
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Likeliness to Recommend

8 /10

Pros

Inspires Innovation
Continually Improving Product
Unique Features
Efficient Service

Cons

Under Delivered
Less Performance Enhancing
Less Caring

Latest Research

TeamViewer ONE

What is TeamViewer ONE?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

TeamViewer ONE Ratings

89 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TeamViewer ONE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Remote Support

Enterprise Mobility Management

TeamViewer ONE Screenshots

TeamViewer ONE UI 1

TeamViewer ONE UI 2

TeamViewer ONE UI 3

TeamViewer ONE

TeamViewer ONE Downloads

TeamViewer ONE One pager

TeamViewer ONE Videos

TeamViewer ONE

See what's New in TeamViewer Remote

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TeamViewer ONE Reviews

Olivia C.

24/7 TeamViewer control

Likeliness to Recommend

Pros

Rishabh P.

Simple and powerful remote management tool!

Likeliness to Recommend

Pros

Luiz O.

Likeliness to Recommend

Pros

Cons

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Schedule Your Call

1
Since last award

Feature Ratings

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization