What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Respectful
- Acts with Integrity
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Instant Messaging
Audio Controls
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobility Management
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TeamViewer ONE Screenshots
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TeamViewer ONE Reviews
Agil G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2023
Security is top notch, however there's a room for
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Ease of use and unique user interface
What is your favorite aspect of this product?
It's secure to use
What do you dislike most about this product?
Glitches happen from time to time
What recommendations would you give to someone considering this product?
Do not use it for critical meetings
Pros
- Continually Improving Product
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing
Cons
- Less Reliable
- Less Effective Service
- Less Inspiring
Patrick G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Senior Marketing Manager
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
The software facilitates instant communication between users. All necessary features have been rolled into this convenient hub, making it easier than ever for users to get their tasks done. There is a wide range of programs with which this works. A screen-sharing feature is included. The procedure may be initiated with minimal effort from the user.
What is your favorite aspect of this product?
It's perfect for remote access since it provides a safe, reliable connection. Because of TeamViewer's encryption options, our data will be safe while we're logged in remotely. Teamviewer makes it easy to use this technology across a variety of devices by providing a streamlined interface and compatibility for a number of different platforms. Its straightforward configuration process and clear instructions have earned high marks from both IT pros and regular people.
What do you dislike most about this product?
TeamViewer's price structure and overall performance lag behind the competition, which is a major drawback for some customers. In addition, it has compatibility issues with some internet setups and OSes.
What recommendations would you give to someone considering this product?
TeamViewer is my favorite remote-sharing app since it works with every OS out there, it's lightning fast, and it has excellent security features. With a good internet connection, it is also quite trustworthy. Absolutely no reservations in suggesting this product to anyone in search of reliable remote support services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jimena G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
Comfortable and secure video conferencing tool
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
This tool keeps in touch with all your contacts and your teams through very secure video conferencing, instant chat, calls, screen sharing and other very important things only through devices and any platform anywhere in the world where you are.
What is your favorite aspect of this product?
I like this tool because with it control is established and files are exchanged between various devices in a very comfortable and safe way, giving the opportunity to always have contact with all contacts through very secure videoconference when using them by sharing calls and chats instantanea is a fast and secure remote access solution to computers and networks, facilitating remote control of meetings and technical assistance in the cloud
What do you dislike most about this product?
I don't dislike this tool at all, it seems to me that it has excellent functions to carry out any video conference and have the best results for any company, sharing screens and much more through devices and platforms wherever you are.
What recommendations would you give to someone considering this product?
I recommend this tool because it protects your online meetings with security features, you can join meetings instantly, starting directly from your contact list, forget about sending requests by email, and hold your meetings using screen sharing or video conferencing in a safe and simple way, in the same way you can record your meetings with the consent of each participant and thus have a backup security layer mode
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
