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TeamViewer

TeamViewer ONE

Composite Score

8.9 /10

CX Score

9.1 /10

305 Reviews Write a Review

What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

Company Details

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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

9 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2026

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

9 Top Rated Features

2025

11 Top Rated Capabilities

10 Top Rated Features

2024

Contract Negotiation

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

8 Top Rated Capabilities

9 Top Rated Features

2022

TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Enables Productivity
Trustworthy

Feature Ratings

Average 87

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Remote Monitoring and Management

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Remote Support

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Enterprise Mobility Management

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TeamViewer ONE Screenshots

TeamViewer ONE Downloads

TeamViewer ONE One pager

Standard & Advanced The Digital Workplace Platform.

TeamViewer ONE Videos

TeamViewer ONE Reviews

Hassan K.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Good remote desktop tool

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

It is very easy to connect with other device. Provides good security by setting up random passwords.

What is your favorite aspect of this product?

Very safe to connect with user ID & password. Files can be shared between connected computers.

What do you dislike most about this product?

Compared to other similar tools it needs to be updated.

What recommendations would you give to someone considering this product?

Easy to install, User friendly. Can be connected from mobile. Offers free plans.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Takunda A. M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Expensive business plans

Likeliness to Recommend

7 /10

What differentiates TeamViewer ONE from other similar products?

Enhanced collaboration and remote support

What is your favorite aspect of this product?

Available as a desktop application, mobile app, and web browser extension

What do you dislike most about this product?

The expensive business plan pricing

What recommendations would you give to someone considering this product?

Try other alternatives with better pricing plans

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Less Effective Service
Less Inspiring

Ekta B.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Super adorable with presentation.

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

Spectacularly great with remote access of large files. Great with screen share by presentation of ideas. Intuitive dashboard and mobile friendly.

What is your favorite aspect of this product?

Incredibly great with large file transfer. Super adorable with video conferencing. Intuitive and accessible with mobile. Incredible for presentation.

What do you dislike most about this product?

It's an adorable software with large file transfer which is fast.

What recommendations would you give to someone considering this product?

It's super adorable software with large file transfer. Magnificent with video conferencing so clear and robust. Incredible for presentation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

TeamViewer ONE

What is TeamViewer ONE?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2025 Data Quadrant Champion

TeamViewer ONE Ratings

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TeamViewer ONE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Remote Monitoring and Management

Remote Support

Enterprise Mobility Management

TeamViewer ONE Screenshots

TeamViewer ONE UI 1

TeamViewer ONE UI 2

TeamViewer ONE UI 3

TeamViewer ONE

TeamViewer ONE Downloads

TeamViewer ONE One pager

TeamViewer ONE Videos

TeamViewer ONE

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TeamViewer ONE Reviews

Hassan K.

Good remote desktop tool

Likeliness to Recommend

Pros

Takunda A. M.

Expensive business plans

Likeliness to Recommend

Pros

Cons

Ekta B.

Super adorable with presentation.

Likeliness to Recommend

Pros

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Schedule Your Call

Feature Ratings

File Transfer

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Video Conferencing

Audio Conferencing Call in Bridge

Virtual Whiteboard

Application Share

Instant Messaging

Audio Controls

Facilitator Functions

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization