This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

TeamViewer

TeamViewer Remote

8.9 /10

246 Reviews Write a Review

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

7 Top Rated Capabilities

7 Top Rated Features

2023

8 Top Rated Capabilities

9 Top Rated Features

2022

TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative

6% Neutral

92% Positive

Pros

Respectful
Acts with Integrity
Helps Innovate
Generous Negotitation

Feature Ratings

Average 87

Screen Share

File Transfer

Audio Conferencing VoIP

Video Conferencing

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Virtual Whiteboard

Audio Controls

Application Share

Instant Messaging

Facilitator Functions

Vendor Capability Ratings

Average 84

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Also Featured in...

Remote Monitoring and Management

Translation missing: en.product_page.ratings.score 9.0

View TeamViewer Remote in this category (opens in a new tab)

Remote Support

Translation missing: en.product_page.ratings.score 8.8

View TeamViewer Remote in this category (opens in a new tab)

TeamViewer Remote Videos

TeamViewer Remote Reviews

Aditya Y.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

TeamViewer a fantastic remote connect

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer one of the best software for every remote connect in enterprise as well as free where we need to solve any problem in the user computer by use their machine

What is your favorite aspect of this product?

Latency the best part which teamViewer gurentee the best latency ever this software provide if you comes with another enterprise version they always connect with a different session that should be very secure

What do you dislike most about this product?

Sometimes scammers are use and that was tough to handle

What recommendations would you give to someone considering this product?

I Highly recommended to use this product good in terms of cost, in terms of connectivity and you can you any machine like a cloud machine and use that

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michael D.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

TeamViewer is an awesome must have software.

Likeliness to Recommend

7 /10

What differentiates TeamViewer Remote from other similar products?

We use this to quickly jump on our employee screen to help them navigate new technology.

What is your favorite aspect of this product?

Easy to use and super fast. Tech support always picks up quickly.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

TeamViewer is great product, super user friendly and easy to use.

Pros

Unique Features
Security Protects
Reliable
Performance Enhancing

VinothKumar R.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Excellent remote access

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Has good security and easy to connect with other users. Good for remote workers & training.

What is your favorite aspect of this product?

Sharing files with other users is good. Recording screen is effective.

What do you dislike most about this product?

Got no dislikes

What recommendations would you give to someone considering this product?

User friendly & good for remote workers

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

TeamViewer Remote

What is TeamViewer Remote?

Company Details

Need Assistance?

Awards & Recognition

TeamViewer Remote Ratings

88 Likeliness to Recommend

1 Since last award

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love TeamViewer Remote?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Screen Share Ability to share a computer screen for viewing by web conference participants

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Remote Monitoring and Management

Remote Support

TeamViewer Remote Videos

TeamViewer Remote: It's time for a new view

See what's New in TeamViewer Remote

TeamViewer Remote Reviews

Aditya Y.

TeamViewer a fantastic remote connect

Likeliness to Recommend

Pros

Michael D.

TeamViewer is an awesome must have software.

Likeliness to Recommend

Pros

VinothKumar R.

Excellent remote access

Likeliness to Recommend

Pros

Most Popular TeamViewer Remote Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

Adobe Connect

Title

1
Since last award

1
Since last award

Feature Ratings

Screen Share

File Transfer

Audio Conferencing VoIP

Video Conferencing

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Virtual Whiteboard

Audio Controls

Application Share

Instant Messaging

Facilitator Functions

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training