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TeamDynamix

TeamDynamix Sassafras

Composite Score

9.2 /10

CX Score

9.3 /10

57 Reviews Write a Review

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details

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Awards & Recognition

TeamDynamix Sassafras won the following awards in the Software Asset Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

13 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

12 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative

7% Neutral

93% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 86

Software Usage Metering

Software Inventory Management

Analytics and Reporting

Decentralized Management

Integrated Discovery

Data Center Analytics

Advanced License Management

End to End Lifecycle Management

License Compliance Tracking

Integration with IT Systems

Software Recognition Library

Vendor Capability Ratings

Average 87

Vendor Support

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Ease of Customization

Usability and Intuitiveness

Also Featured in...

IT Asset Management - Midmarket

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View TeamDynamix Sassafras in this category (opens in a new tab)

TeamDynamix Sassafras Reviews

Jessica H.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Sassafras Helps My Job Success

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Hands down the stellar customer service.

What is your favorite aspect of this product?

Favorite aspect - it's a data goldmine of information about my organization's hardware and software assets.

What do you dislike most about this product?

There are some features available only in KeyConfigure, so I have to work in both KeyConfigure (desktop administrator client) and AllSight (online portal).

What recommendations would you give to someone considering this product?

While the initial buy in might have some sticker shock, buying perpetual entitlements is what has worked best for my organization.

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2025

Robust, intuitive & versatile.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Love this product, it is solid

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

TeamDynamix Sassafras

What is TeamDynamix Sassafras?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

TeamDynamix Sassafras Ratings

95 Likeliness to Recommend

98 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love TeamDynamix Sassafras?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Software Usage Metering Includes out-of-the-box support for software usage tracking to identify heavily used or unused assets across the cloud and network and collect unused licenses.

Software Inventory Management Detailed inventory cataloging of all software installations across devices to track exactly how many used and unused licenses are available for each application

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

Data Center Analytics Information regarding capacity and challenges unique to datacenters, such as workload modelling, virtual licensing, and mapping virtual instances to hosts.

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

End to End Lifecycle Management Solution provides logical workflows and templates for managing the entire software lifecycle from procurement through to retirement.

License Compliance Tracking Monitors license compliance for installed and purchased software, tracks renewal and expiration dates, and sends alerts for potential non-compliance issues.

Integration with IT Systems Integrate with Active Directory, existing inventory tools, other ITSM vendors, and third-party procurement systems.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

IT Asset Management - Midmarket

TeamDynamix Sassafras Reviews

Jessica H.

Sassafras Helps My Job Success

Likeliness to Recommend

Pros

Robust, intuitive & versatile.

Likeliness to Recommend

Pros

Love this product, it is solid

Likeliness to Recommend

Pros

Schedule Your Call

2
Since last award

1
Since last award

Feature Ratings

Software Usage Metering

Software Inventory Management

Analytics and Reporting

Decentralized Management

Integrated Discovery

Data Center Analytics

Advanced License Management

End to End Lifecycle Management

License Compliance Tracking

Integration with IT Systems

Software Recognition Library

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Ease of Customization

Usability and Intuitiveness