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TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.2 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.2 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the Software Asset Management category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

97 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
7% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Software Usage Metering

91

Software Inventory Management

89

Analytics and Reporting

88

Integrated Discovery

87

Decentralized Management

87

License Compliance Tracking

85

Software Recognition Library

85

Data Center Analytics

85

Advanced License Management

85

End to End Lifecycle Management

84

License Optimization Insights

84

Vendor Capability Ratings

Average 87

Vendor Support

94

Availability and Quality of Training

91

Ease of Implementation

90

Product Strategy and Rate of Improvement

88

Quality of Features

88

Breadth of Features

86

Ease of Data Integration

86

Business Value Created

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

David S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent Support, willing to go extra mile

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Mapping tool with enabling of remote access to devices out of the box. Was invaluable as a remote teaching tool during critical times when the Campus was closed. AllSight ability to distinguish between Physical and Remote connections was great where vendors would prevent access to their software remotely.

What is your favorite aspect of this product?

Very easy to get started and you can customize it to your heart's content. Support are very approachable and will actively take on board any product improvements that are suggested Annual MOT of your installation is very useful as it can throw up some interesting finds

What do you dislike most about this product?

Asset discovery is the main missing piece that I found disappointing.

What recommendations would you give to someone considering this product?

If in the Education field then this should definitely be one to consider. Improving the product all the time while listening to their customer base

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
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