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TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.2 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.2 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the Software Asset Management category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

97 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
7% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Software Usage Metering

91

Software Inventory Management

89

Analytics and Reporting

88

Integrated Discovery

87

Decentralized Management

87

License Compliance Tracking

85

Software Recognition Library

85

Data Center Analytics

85

Advanced License Management

85

End to End Lifecycle Management

84

License Optimization Insights

84

Vendor Capability Ratings

Average 87

Vendor Support

94

Availability and Quality of Training

91

Ease of Implementation

90

Product Strategy and Rate of Improvement

88

Quality of Features

88

Breadth of Features

86

Ease of Data Integration

86

Business Value Created

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Joshua L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Customizable to fit your exact needs

Likeliness to Recommend

9 /10

What differentiates TeamDynamix Sassafras from other similar products?

The customer support from Sassafras is among the best that I've experienced.

What is your favorite aspect of this product?

The product is incredibly flexible and can be configured to track exactly what you need.

What do you dislike most about this product?

There is a small learning curve but once you understand the program and product system, it becomes more intuitive.

What recommendations would you give to someone considering this product?

Work with Sassafras to understand all the features available to you and define your goals early on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

JAIME L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A great and easy product to use and tracking!

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

I experienced a lack of support from other vendors. Sassafras Tech Support are outstanding helping and very fashionable time to get my issue solved and my questions answered.

What is your favorite aspect of this product?

Computer Usage and tracking

What do you dislike most about this product?

Everything included on this product is outstanding. no reason for not like it!

What recommendations would you give to someone considering this product?

I've been promoting this product as one of the most great tool for IT

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Russell P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Awesome Product - Awesome Team

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Customer support is great.

What is your favorite aspect of this product?

Sassafras is always improving and adding beneficial features.

What do you dislike most about this product?

Nothing stands out at this point. A few years ago I would have had a list of things but they have all been changed/improved/implemented.

What recommendations would you give to someone considering this product?

Give it a try. You won't be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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