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SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Rabih H.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Simple Solution thats full of features

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveryMonkey is a bit similar to other solutions that are used to create surverys but they stand out more because they have been in the market for a longer time thus having a more stable and innovative solution

What is your favorite aspect of this product?

Creating survey's with SurveyMonkey is very easy and its full of features that helps you create a survey in under few minutes. SurveyMonkey's survey builder is very simple and gives you lots of customization options including built in templates covering all your needs. It is also possible to create survey without using a template also which I really like. When building a survey SurveyMonkey has option to use company logo to make the survey more company focused. I also like that it is very easy for a company like us to analyze the survey responses. SurveyMonkey has very good survey analytical tools.

What do you dislike most about this product?

SurveyMonkey has limited number of features in the account types, using the Basic account, you will only have limited amount of question numbers and types. As well you cant use other features such as analytics and other similiar features in the free version.

What recommendations would you give to someone considering this product?

I recommend that you can try the free account and test it yo see if it will provide you what you are looking for before you upgrade to the paid version.

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Transparent

Talib J.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

This is a fun, easy to use and intuitive tool.

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It’s very easy to use, it’s intuitive and also it’s very user friendly and makes the experience more fun

What is your favorite aspect of this product?

I love the way that the data is collected and then reported. Again it makes the experience more fun and interesting

What do you dislike most about this product?

I have had some bad mobile experiences actually which has effected my experience.

What recommendations would you give to someone considering this product?

It’s a great way to save time, get more employee engagement and understand more about your business whilst improving productivity and gaining more insight on important company wide issues.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tony Y.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Every company should be using SurveyMonkey

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveryMonkey stands out between all similar products because of all the features it has.

What is your favorite aspect of this product?

My favorite aspect of SurveyMonkey is that it allows the user to customize the survey according to your own needs. You can use built-in templates or create your own unique survey along with your own branding. SurveyMonkey also works on all platforms and you can delegate the work easily.

What do you dislike most about this product?

SurveyMonkey has everything you need so I have nothing to say that i dislike about it except maybe the name which seems at first like a game for kids but infact its a solution that most high profile organizations use.

What recommendations would you give to someone considering this product?

If someone is considering SurveyMonkey, i recommend that you start using it as soon as possible.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Cons

  • Slower Product Innovation

Most Popular SurveyMonkey Enterprise Comparisons

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