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Squiz

Squiz Funnelback

6.7 /10

16 Reviews Write a Review

What is Squiz Funnelback?

To get the most from information assets, employees must be able to access, share and reuse information efficiently and effectively. Funnelback delivers secure, powerful and highly configurable search to your team, providing an elegant single view of content no matter where it lives, leading to faster, more informed decision-making.

Company Details

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Awards & Recognition

Squiz Funnelback won the following awards in the Enterprise Search category

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0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

Squiz Funnelback Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Squiz Funnelback.

84 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Squiz Funnelback?

13% Negative

10% Neutral

77% Positive

Pros

Security Protects
Performance Enhancing
Trustworthy
Client Friendly Policies

Feature Ratings

Average 77

Advanced/Faceted search

Content Aggregation

Synonyms and Stemming

Search Query Parsers

Processing and Indexing

Content Analytics

Results Sorting

AI/Machine Learning

User interface for search/retrieval

Multi Format Support

Social Network Awareness

Vendor Capability Ratings

Average 74

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Squiz Funnelback Reviews

Ted E.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Brilliant product design, fantastic support.

Likeliness to Recommend

9 /10

What differentiates Squiz Funnelback from other similar products?

Funnelback was chosen as our enterprise search solution by another group of people so I have not done a deep dive of other platforms.

What is your favorite aspect of this product?

How precisely I can give my end users what they are looking for.

What do you dislike most about this product?

It took me a few days to get my head around how it's designed but as soon as I did, wow. We're just scratching the surface of its capabilities.

What recommendations would you give to someone considering this product?

Great design isn't worth much if the support is poor. Responsiveness matters. When I've needed help in crunch times, the funnelback support team has been there to help from account support, technical and product support, training, the whole bag. I work with a lot of vendors and the funnelback supoprt is top-shelf.

Pros

Helps Innovate
Trustworthy
Efficient Service
Effective Service

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Powerful search tool delivering significant value

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Perfect blend of solid tech and personal service

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Latest Research

Squiz Funnelback

What is Squiz Funnelback?

Company Details

Need Assistance?

Awards & Recognition

Squiz Funnelback Ratings

84 Likeliness to Recommend

93 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Squiz Funnelback?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

Content Aggregation The ability to aggregate content from multiple sources into one searchable index.

Synonyms and Stemming Indexing of similar words or variations of words and phrases.

Search Query Parsers The ability to use parsing notation such as “and”, “or”, and “not” to refine search results.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

Multi Format Support Support of multiple common document formats for indexing and searchability on both filenames and contents.

Social Network Awareness Indexing of organizational results in social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Squiz Funnelback Reviews

Ted E.

Brilliant product design, fantastic support.

Likeliness to Recommend

Pros

Powerful search tool delivering significant value

Likeliness to Recommend

Pros

Perfect blend of solid tech and personal service

Likeliness to Recommend

Pros

Title

Feature Ratings

Advanced/Faceted search

Content Aggregation

Synonyms and Stemming

Search Query Parsers

Processing and Indexing

Content Analytics

Results Sorting

AI/Machine Learning

User interface for search/retrieval

Multi Format Support

Social Network Awareness

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization