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SmartRecruiters, Inc.

SmartOS

Composite Score

8.1 /10

CX Score

8.6 /10

36 Reviews Write a Review

What is SmartOS?

SmartOS (formerly The SmartRecruiters Hiring Platform) combines the best elements of consumer grade experience and enterprise grade technology. This unique combination is why leading enterprises use SmartRecruiters to solve their recruiting challenges & drive their businesses forward.

Company Details

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Awards & Recognition

SmartOS won the following awards in the Talent Acquisition Suites category

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2025 Data Quadrant Champion

Latest Award, 2025

7 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

0 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

SmartOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SmartOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SmartOS?

0% Negative

2% Neutral

98% Positive

Pros

Respectful
Performance Enhancing
Caring
Client Friendly Policies

Feature Ratings

Average 81

Job Board Integration

Recruitment Scheduling

Candidate Pipeline Management

Requisitions

Pre-Screening Pre-Qualification

Mobile

Analytics and Reporting

Employee Employer Portal

Templated Communications

Onboarding Document Management

HRIS Integration

Vendor Capability Ratings

Average 82

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Also Featured in...

Applicant Tracking Systems - Enterprise

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View SmartOS in this category (opens in a new tab)

SmartOS Reviews

Thami M.

Role: Human Resources
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use but a bit pricey

Likeliness to Recommend

10 /10

What differentiates SmartOS from other similar products?

-Real time support, the support team does not take time to resolve an issue. -Feature updates or refresh months -Better UI/UX -Easy to navigate

What is your favorite aspect of this product?

Analytics

What do you dislike most about this product?

Some features needs customers to vote for before they can be implemented.

What recommendations would you give to someone considering this product?

They should have an IT person handling this product in the HR space.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Nidhi S.

Role: Human Resources
Industry: Entertainment
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Dec 2025

User friendly hiring platform

Likeliness to Recommend

8 /10

What differentiates SmartOS from other similar products?

unified end to end hiring platform

What is your favorite aspect of this product?

passive candidates stay engaged

What do you dislike most about this product?

additional time and resources tro set up or adjust workplace

What recommendations would you give to someone considering this product?

Evaluate integration ealy

Pros

Inspires Innovation
Helps Innovate
Continually Improving Product
Reliable

Srishti B.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

It’s value for money, solves recruiting problems

Likeliness to Recommend

10 /10

What differentiates SmartOS from other similar products?

SR is a great product that makes recruiters manual work easy. Automation of each task is done to perfection. SR understands end user needs very well and implements accordingly

What is your favorite aspect of this product?

Sends rejection mails automatically on recruiters command

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Great product for a team where the target is high

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Latest Research

SmartOS

What is SmartOS?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

SmartOS Ratings

87 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love SmartOS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Job Board Integration Ability to automatically post positions to external job boards and pull candidate information.

Recruitment Scheduling Scheduling of screening and interviews.

Candidate Pipeline Management Captures, assesses and tracks prospects throughout the recruitment lifecycle.

Requisitions Create and store unlimited requisitions.

Pre-Screening Pre-Qualification Performs resume parsing by screening prospects manually or automatically for easier evaluation.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Employee Employer Portal Software includes portal functionality for HR as well as employees.

Templated Communications Ability to build and save standard employee communications to automate interactions. Communications to referees and candidates are pre-templated.

Onboarding Document Management Ability to automate employee onboarding through standardized document sharing

HRIS Integration Integrates with desired HRIS suite.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Applicant Tracking Systems - Enterprise

SmartOS Reviews

Thami M.

Easy to use but a bit pricey

Likeliness to Recommend

Pros

Nidhi S.

User friendly hiring platform

Likeliness to Recommend

Pros

Srishti B.

It’s value for money, solves recruiting problems

Likeliness to Recommend

Pros

Most Popular SmartOS Comparisons

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Lever

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Schedule Your Call

1
Since last award

Feature Ratings

Job Board Integration

Recruitment Scheduling

Candidate Pipeline Management

Requisitions

Pre-Screening Pre-Qualification

Mobile

Analytics and Reporting

Employee Employer Portal

Templated Communications

Onboarding Document Management

HRIS Integration

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features