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Musarubra US LLC ("Skyhigh Security")

Skyhigh Secure Web Gateway

Composite Score

8.0 /10

CX Score

8.2 /10

25 Reviews Write a Review

What is Skyhigh Secure Web Gateway?

Intelligent Web Security for Your Extended Workforce. Infinitely scale, connect and secure your workforce while accessing the internet from anywhere, any application, any device and at anytime.

Company Details

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Awards & Recognition

Skyhigh Secure Web Gateway won the following awards in the Secure Web Gateway category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

4 Top Rated Features

2024

Service Experience
Product Impact
Contract Negotiation

2024

Skyhigh Secure Web Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Skyhigh Secure Web Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Skyhigh Secure Web Gateway?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Efficient Service
Effective Service
Inspires Innovation

Feature Ratings

Average 79

DLP Functionality

URL Categorization

URL Filtering

Directory Integration

Rule Based Policy Engine

Malware Detection

Analytics and Reporting

Application Control

Sandboxing

Bandwidth Utilization Management

SSL Scanning

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Ease of Data Integration

Breadth of Features

Business Value Created

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Skyhigh Secure Web Gateway Reviews

Manuel V.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

In general I am happy with the performance

Likeliness to Recommend

10 /10

What differentiates Skyhigh Secure Web Gateway from other similar products?

Offering packages for several teams is a very good option, which is not the case with the other brands that I know, it is easy and practical to use and install, although the customer service is a bit bad.

What is your favorite aspect of this product?

The protection.

What do you dislike most about this product?

The customer service is a bit bad

What recommendations would you give to someone considering this product?

good protection, good price, and easy installation.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Beka R.

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

Easy to use, works in the background, keeps workin

Likeliness to Recommend

10 /10

What differentiates Skyhigh Secure Web Gateway from other similar products?

It keeps up its efficacy, consistency without interruption of workflow.

What is your favorite aspect of this product?

It can continue to keep working in the background without me even noticing and not interrupt my workflow.

What do you dislike most about this product?

I like that it scans my files when I download them but it’s just an interruption to my workflow. Slows me down.

What recommendations would you give to someone considering this product?

It’s recommended by Cox Communications and used by other ISPs.

Pros

Performance Enhancing
Enables Productivity
Includes Product Enhancements
Helps Innovate

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Great product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Latest Research

Skyhigh Secure Web Gateway

What is Skyhigh Secure Web Gateway?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Skyhigh Secure Web Gateway Ratings

93 Likeliness to Recommend

1 Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Skyhigh Secure Web Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Malware Detection Detects malware based on signature-based and heuristic engines

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

Bandwidth Utilization Management The solution can limit bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Skyhigh Secure Web Gateway Reviews

Manuel V.

In general I am happy with the performance

Likeliness to Recommend

Pros

Beka R.

Easy to use, works in the background, keeps workin

Likeliness to Recommend

Pros

Great product

Likeliness to Recommend

Pros

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1
Since last award

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Since last award

Feature Ratings

DLP Functionality

URL Categorization

URL Filtering

Directory Integration

Rule Based Policy Engine

Malware Detection

Analytics and Reporting

Application Control

Sandboxing

Bandwidth Utilization Management

SSL Scanning

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Ease of Data Integration

Breadth of Features

Business Value Created

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration