What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Order Management
Content Management
Customer Order Portal
Catalog Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Marc B.
- Role: Finance
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Excellent ECommerce Platform for any size company.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify allows us to sell our products in a sophisticated E-Commerce environment, without tying up capital that could be used elsewhere.
What is your favorite aspect of this product?
The excellent dashboards for reporting Sales, Payments, Orders etc.
What do you dislike most about this product?
There is nothing I dislike.
What recommendations would you give to someone considering this product?
To consider the features versus the costs and, the decision will be easy to go ahead with Shopify.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Angela S.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Shopify from other similar products?
What differentiates Shopify from other similar products is the power and flexibility you get from the various amount of apps available through the software. It is very easy to build your landing pages, sell your products, have a myriad of payment options available, and be able to track your orders all in one place.
What is your favorite aspect of this product?
The many payment options that are available and being able to create really beautiful landing pages for products.
What do you dislike most about this product?
The pricing for some of the additional features and using the platform itself can add up very quickly
What recommendations would you give to someone considering this product?
I would just say to sit and assess what your product is and what your goals are. If you have a physical product, then Shopify would be a great tool for you to have in terms of having that all-in-one management platform for your business. For digital products, Shopify would be good if your products aren't housed on a teaching platform. If it is the case that you have your products on a teaching platform, I would look into other options to get that same all-in-one flow
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ahmad S.
- Role: Vendor Management
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2021
Shopify, you own customized E commerce platform 👌
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's a great customizable store where you can have your own detailed e commerce site
What is your favorite aspect of this product?
The customization is great The price plans are fair
What do you dislike most about this product?
You need a lot of experience to start gaining profits and a good planned strategy
What recommendations would you give to someone considering this product?
Ask other people who tried to set the right budget and select the best road to start earning money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
