What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Babatunde A.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Fantastic product to help scale up business
Likeliness to Recommend
What differentiates Shopify from other similar products?
It great features to user other Third Party
What is your favorite aspect of this product?
Reviews Plugins
What do you dislike most about this product?
No New session added on editing theme
What recommendations would you give to someone considering this product?
A great Saas product to help scale up business in the online space
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Michael D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic Product!
Likeliness to Recommend
What differentiates Shopify from other similar products?
More advanced features.
What is your favorite aspect of this product?
Easy to create ads.
What do you dislike most about this product?
Nothing really!
What recommendations would you give to someone considering this product?
Definitely go for it! We love shopify.
Pros
- Trustworthy
- Fair
- Helps Innovate
- Continually Improving Product
Sophia S.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jul 2025
Just the best
Likeliness to Recommend
What differentiates Shopify from other similar products?
It has seamless shopping experience across devices and also has multiple payment gateways. Making transactions very easy
What is your favorite aspect of this product?
It's customer support service is top notch, They provide priority support expecially for Shopify plus users
What do you dislike most about this product?
I don't dislike anything about Shopify
What recommendations would you give to someone considering this product?
Before you start, make sure you have define your niche and also choose a specific product
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
