What is ServiceNow IT Operations Management?
Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. Deliver high-performance business services with visibility and AIOps.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow IT Operations Management?
Pros
- Performance Enhancing
- Respectful
- Generous Negotitation
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Rights Management
Applications Monitoring
Deployment Model
Centralized Dashboard
Network Configuration Management
Patching Automation
Server Performance Monitoring
Network Performance Management
Automated Remediation
Cloud Monitoring
Auto-Discovery
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
ServiceNow IT Operations Management Reviews
Shubham J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Amazin Product
Likeliness to Recommend
What differentiates ServiceNow IT Operations Management from other similar products?
Esy of integration with other tools
What is your favorite aspect of this product?
Process of easy navigation
What do you dislike most about this product?
i like almost
What recommendations would you give to someone considering this product?
Good Product for a company help to manage IT operation a lot
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Client Friendly Policies
Olugbenga Temitope O.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Efficient Module
Likeliness to Recommend
What differentiates ServiceNow IT Operations Management from other similar products?
Increased productivity
What is your favorite aspect of this product?
Configuration and maintaining data integrity
What do you dislike most about this product?
none I can think of
What recommendations would you give to someone considering this product?
Easier guide toward implementation
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Liny S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Easy to use and flexibility
Likeliness to Recommend
What differentiates ServiceNow IT Operations Management from other similar products?
It's enables smooth integration of legacy software. The platform offers connected digital workflows that make work, work better for people and business operations.
What is your favorite aspect of this product?
Support customization, save time, enhance productivity,support work integration, and handles repetitive tasks.
What do you dislike most about this product?
It tends to be late response. The interface tends to be rigid and complex, so the learning curve tends to be steep. Highly customisable product
What recommendations would you give to someone considering this product?
Effective for handling repetitive tasks and eliminates human errors. Quick detection of problems.
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Caring