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ServiceNow App Engine Logo
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ServiceNow

ServiceNow App Engine

Composite Score
7.3 /10
CX Score
7.3 /10
Category
ServiceNow App Engine
7.3 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details


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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
6% Neutral
90% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Process Workflow Designer

87

BPMN Compliance

86

Process Automation Templates

86

In-App Automated Workflows

86

Content Management

85

Collaboration

85

Customizable Performance Dashboards

84

Permissions and Governance

84

Real-time Process Analysis

82

Process Library

81

Vendor Capability Ratings

Average 79

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of IT Administration

82

Ease of Data Integration

81

Quality of Features

81

Ease of Customization

78

Product Strategy and Rate of Improvement

76

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

ServiceNow App Engine Reviews

Sandy F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Application management product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

ServiceNow App Engine is very powerful process improvement product.

What is your favorite aspect of this product?

It contributes to team work by ensuring there is collaboration across organization. It sets powerful workflow framework and strategize all business programs for operational improvement and increased production.

What do you dislike most about this product?

I have not experienced any low work performance from this platform.

What recommendations would you give to someone considering this product?

This is great and powerful product for coordinating all business processes and improving operations.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

Violet C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Optimization and workflow management product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

This is the most productive optimization platform I have used in our company.

What is your favorite aspect of this product?

It is very powerful in managing workflows and giving performance insights for better planning. ServiceNow App Engine gives our processes management team easy time of coordinating various departments.

What do you dislike most about this product?

I have not disliked anything from the operation of this great platform.

What recommendations would you give to someone considering this product?

I totally recommend this product to any company for better optimization of processes.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Tiffany W.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great continual improvement management platform

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I have no experience from similar tools from my career experience.

What is your favorite aspect of this product?

It is very powerful in servicing our management tools and keeping them up to date with the current technological advancement. It has been able to unify all workforce mechanisms by bringing our team members, processes and data together.

What do you dislike most about this product?

I have not disliked anything from the work of this great tool.

What recommendations would you give to someone considering this product?

Powerful product that sustains continuity of any business enterprise when there are processes challenges.

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Fair

Most Popular ServiceNow App Engine Comparisons

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