What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Inspires Innovation
- Reliable
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Low-Code Automation
Process Workflow Designer
BPMN Compliance
Process Automation Templates
In-App Automated Workflows
Content Management
Collaboration
Customizable Performance Dashboards
Permissions and Governance
Real-time Process Analysis
Process Library
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Also Featured in...
Low-Code Development Tools
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Low-Code Business Process Management - Enterprise
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ServiceNow App Engine Reviews
João G.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Dec 2023
A good solution for the use of low code.
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
App Engine excels due to its robust integration capabilities, scalability, and extensive workflow automation, setting it apart from other comparable products.
What is your favorite aspect of this product?
its robust integration capabilities, scalability, and extensive workflow automation, setting it apart from other comparable products.
What do you dislike most about this product?
Complexity in customization and a steeper learning curve can be drawbacks of ServiceNow App Engine.
What recommendations would you give to someone considering this product?
investing in comprehensive documentation and support resources can contribute to overall product success.
Pros
- Inspires Innovation
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Wastes Time
- Commodity Features
- Less Effective Service
Paul M.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
App templates are very helpful for many use cases.
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Low-code options to build what could be fairly code-heavy applications. The framework is very helpful at times, especially for users who do not have extensive knowledge of building application framework
What is your favorite aspect of this product?
The framework
What do you dislike most about this product?
Weird bugs
What recommendations would you give to someone considering this product?
Read documentation, watch video tutorials, explore through all of the features.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Vijay M.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
All tools of Talent Acquisition under one roof
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Good streamline workflows, crafting custom application for betterment and also the flexibility of servicenow app engine is very good, and most important thing which I like most and I think which stand out is that the user experience with servicenow app engine, user friendly approach has translated into the swift adoption process and making our talent acquisition operations very efficient. It has all our talent acquisition tools and feels like all the tools are in the under same roof which makes my work very easy and help me with the decision making process as well as increased my efficiency.
What is your favorite aspect of this product?
Well I like many of things and unique features and create custom application and effortlessly integrated with existing system. Servicenow app engine stands out for its adaptability, user-friendly interface, creation of a unified ecosystem, workflow automation, integration capabilities, and robust analytics like that all of which contribute significantly to enhancing the efficiency and effectiveness of talent acquisition processes. The platform's automation prowess adds a layer of efficiency to our processes, streamlining workflows and reducing manual effort. Its seamless integration with HR systems ensures a constant flow of accurately.
What do you dislike most about this product?
Servicenow app engine can feel like exploring a vast landscape of powerful features, and admittedly, the initial learning curve may pose a challenge, especially for users less accustomed to intricate platforms. Getting the hang of customization and workflow automation takes time but is an investment with long-term payoffs. In terms of the unified ecosystem, while it streamlines various tools, the degree of integration can vary. I have find certain integrations demand extra effort or customization for seamless collaboration.
What recommendations would you give to someone considering this product?
My advice will be go for it.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
Cons
- Security Frustrates
