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SAP Commerce Cloud Logo
SAP Commerce Cloud Logo
SAP

SAP Commerce Cloud

8.5 /10
Category
SAP Commerce Cloud
8.5 /10

What is SAP Commerce Cloud?

SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.

Company Details


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Awards & Recognition

SAP Commerce Cloud won the following awards in the B2C eCommerce category

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SAP Commerce Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Commerce Cloud.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Commerce Cloud?

2% Negative
8% Neutral
90% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 80

Catalog Management

86

Order Portal

82

Payment Processing

82

Reporting and Analytics

80

Integrated Search

80

Order Management

80

Content Management

78

Content Localization

77

Predictive Recommendations

75

Retargeting Capabilities

74

Microsite Management

74

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of Customization

81

Ease of Data Integration

79

Ease of IT Administration

79

Breadth of Features

79

Vendor Support

79

Ease of Implementation

78

Business Value Created

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

SAP Commerce Cloud Reviews

Yash S.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

Multiple things management & a must for business

Likeliness to Recommend

8 /10

What differentiates SAP Commerce Cloud from other similar products?

It has a unique and user friendly interphase Also it can be used to do multitasking as well as can manage multiple things Special feature get updated time to time and ready to upgrade

What is your favorite aspect of this product?

Multiple things management , like purchase management , data management and last but not the least data integrity is the main thing I like the most

What do you dislike most about this product?

Not sure about dislike but sometimes it get stucked and take more time to process data

What recommendations would you give to someone considering this product?

It is the best software which every business needs to manage and process their data, purchases and many more.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Hasanali S.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Like to reviews on sap

Likeliness to Recommend

10 /10

What differentiates SAP Commerce Cloud from other similar products?

Along with SAP Marketing Cloud, SAP Sales Cloud, SAP Service Cloud and SAP Customer Data Cloud solutions, it comprises an integral system for marketing.

What is your favorite aspect of this product?

It record all data and easy to get every data of of batch activity form any place with help of internet.

What do you dislike most about this product?

Nothing is there to dislike about this product.

What recommendations would you give to someone considering this product?

I will like to give to use it…

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

onkar k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Feature rich commerce cloud

Likeliness to Recommend

8 /10

What differentiates SAP Commerce Cloud from other similar products?

It ease buying process for customers

What is your favorite aspect of this product?

Connection with third party

What do you dislike most about this product?

Not really

What recommendations would you give to someone considering this product?

If you are looking to create Complex catalogs, products, and configurations , go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular SAP Commerce Cloud Comparisons

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