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Salesforce.com Inc

Salesforce Sales Analytics

Composite Score

7.4 /10

CX Score

7.6 /10

16 Reviews Write a Review

What is Salesforce Sales Analytics?

Close deals faster with sales analytics software built directly into your CRM. Get a complete view of sales performance, deal inspection capabilities, and rich visualisations. Drive forecast accuracy. Manage pipeline efficiently. And speed up revenue intelligence with Sales Cloud, CRM Analytics, and Tableau.

Company Details

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Salesforce Sales Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Analytics?

0% Negative

13% Neutral

87% Positive

Pros

Trustworthy
Saves Time
Respectful
Altruistic

Feature Ratings

Average 79

Predictive Sales Forecasting

Scenario Analysis

Dashboard

Collaboration

Artificial Intelligence-Based Insights

Territory Analytics and Management

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Visual Pipeline Monitoring

Intelligent Alerts and Notifications

Pipeline Planning

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Salesforce Sales Analytics Reviews

Nicole G.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great sales and client management tool

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Analytics from other similar products?

It encompasses multiple integrations, making the sales process between products seamless.

What is your favorite aspect of this product?

True sales pipeline tracking and forecasting.

What do you dislike most about this product?

It’s a bit old school in the look and feel.

What recommendations would you give to someone considering this product?

Have patience. It’s truly an amazing product once you customize it to your needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David P.

Role: Sales Marketing
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2024

Nothing better than this!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Analytics from other similar products?

The reports and dashboards are far and away the best

What is your favorite aspect of this product?

The "my analytics" part

What do you dislike most about this product?

there really isnt much i dislike

What recommendations would you give to someone considering this product?

give it time and really use it. it works!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shashwat J.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful Sales Insights, but Setup Can Be Complex

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Analytics from other similar products?

Seamless Integration with Salesforce CRM. Pre-Built Templates

What is your favorite aspect of this product?

My favourite aspect of Salesforce Sales Analytics is its real-time, AI-powered insights. With Einstein Analytics, users get smart predictions and actionable recommendations directly within the Salesforce ecosystem. This empowers sales teams to make faster, data-driven decisions without toggling between tools—making it incredibly efficient and impactful.

What do you dislike most about this product?

What I dislike most about Salesforce Sales Analytics is its initial setup complexity. While it's powerful once configured, the implementation can be time-consuming and may require technical expertise—especially when customizing dashboards or integrating external data sources. For smaller teams or those without a dedicated Salesforce admin, this can be a hurdle.

What recommendations would you give to someone considering this product?

Leverage the Native Salesforce Integration, Start with Pre-Built Templates

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Salesforce Sales Analytics

What is Salesforce Sales Analytics?

Company Details

Need Assistance?

Salesforce Sales Analytics Ratings

85 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Salesforce Sales Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Salesforce Sales Analytics Reviews

Nicole G.

Great sales and client management tool

Likeliness to Recommend

Pros

David P.

Nothing better than this!

Likeliness to Recommend

Pros

Shashwat J.

Powerful Sales Insights, but Setup Can Be Complex

Likeliness to Recommend

Pros

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Schedule Your Call

2
Since last award

Feature Ratings

Predictive Sales Forecasting

Scenario Analysis

Dashboard

Collaboration

Artificial Intelligence-Based Insights

Territory Analytics and Management

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Visual Pipeline Monitoring

Intelligent Alerts and Notifications

Pipeline Planning

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness