What is SailPoint Identity Security Cloud?
Identity security tailored for your enterprise Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization’s needs at every step of their identity security journey. With each suite building on the next, organizations gain more advanced options as their identity management and governance requirements grow in size, scale and complexity.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SailPoint Identity Security Cloud?
Pros
- Respectful
- Reliable
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Provisioning Deprovisioning
Identity Governance
Access Request Management
Advanced Provisioning
Web Cloud Single Sign on (SSO)
Password Management
Activity Monitoring Alerts
Reporting
Multi-Factor Authentication (MFA)
Mobility Support
Privileged Access Management
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Quality of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
SailPoint Identity Security Cloud Reviews
Janet Z.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2026
A strategic partner for Identity Governance
Likeliness to Recommend
What differentiates SailPoint Identity Security Cloud from other similar products?
What differentiates Sailpoint is the depth of identity governance it can provide across a large and complex organisation. It brings identity lifecycle, access governance, approvals and controls together,. For us, that combination of governance capability and the ability to evolve from our existing ID environment is particularly relevant.
What is your favorite aspect of this product?
My favourite aspect is the strength of the identity governance model. It gives us a structures way to manage access throughout the identity lifecycle, with consistent request, approvals an audit processes, For a large and complex environment like CBA, that governance foundation is the part I value most.
What do you dislike most about this product?
The area I'd most like to see improved is usability and performance. Sailpoint provides strong governance capabilities, but in a complex enterprise implementation there can be frication in the end-to-end experience.
What recommendations would you give to someone considering this product?
Focus as much on user experience and performance as governance capability, validate real journeys at scale early, and streamline customisation so you can take advantage of future product upgrades.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Oct 2026
Great Customer Service and Product Capability
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
Andrew P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2026
Powerful platform for complex healthcare envs
Likeliness to Recommend
What differentiates SailPoint Identity Security Cloud from other similar products?
I have to say that there are a lot of positive points to the Identity Security Cloud that helps teams solve business problems quickly through roles, extensibility of the platform through the use of the available APIs and helps support access automation, certifications at scale with 169k active users.
What is your favorite aspect of this product?
The extensibility and enhanced automation through workflows, rules, transforms, and APIs.
What do you dislike most about this product?
The lack of insight into our environment error logs such as Seaspray errors so that we can as customers be proactive when we have provisioning related issues that need to be addressed.
What recommendations would you give to someone considering this product?
ISC is broad, so establish clear objectives for lifecycle management, certifications, access requests, roles, and application onboarding rather than treating implementation as primarily a technology deployment. Prioritize your primary features/capabilities you want to deliver on first and focus on those, then move to the next phase. Also be sure to plan for optimization and refactoring as you will make mistakes along the way. Lastly, prioritize data hygiene early and often, before you enable provisioning for any connectors, this is paramount for a successful implementation that often goes overlooked or slated for the last minute.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Client's Interest First
Cons
- Less Effective Service
- Less Caring
- Less Efficient Service
