SailPoint Identity Security Cloud Customer Reviews 2026

What is SailPoint Identity Security Cloud?

Identity security tailored for your enterprise Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization’s needs at every step of their identity security journey. With each suite building on the next, organizations gain more advanced options as their identity management and governance requirements grow in size, scale and complexity.

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Awards & Recognition

SailPoint Identity Security Cloud won the following awards in the Identity and Access Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Product Impact
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

6 Top Rated Capabilities

1 Top Rated Features

2026

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

4 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

SailPoint Identity Security Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint Identity Security Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint Identity Security Cloud?

3% Negative

10% Neutral

87% Positive

Pros

Respectful
Reliable
Fair
Acts with Integrity

Feature Ratings

Average 79

Provisioning Deprovisioning

85

Identity Governance

83

Access Request Management

82

Advanced Provisioning

80

Web Cloud Single Sign on (SSO)

80

Password Management

77

Activity Monitoring Alerts

76

Reporting

74

Multi-Factor Authentication (MFA)

73

Mobility Support

73

Privileged Access Management

72

Vendor Capability Ratings

Average 77

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Breadth of Features

79

Usability and Intuitiveness

78

Quality of Features

78

Vendor Support

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

75

Ease of Implementation

75

Ease of Customization

71

SailPoint Identity Security Cloud Reviews

Maninder S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Best Tool for IAM

Likeliness to Recommend

10 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

Advance Configuration, Enhancement Space

What is your favorite aspect of this product?

Governance

What do you dislike most about this product?

There is no dislike

What recommendations would you give to someone considering this product?

Definitely Recommend

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Vinish K.

Role: Information Technology
Industry: Finance
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2024

Easy to use, good product

Likeliness to Recommend

10 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

Easy to use

What is your favorite aspect of this product?

Configuration

What do you dislike most about this product?

Community support

What recommendations would you give to someone considering this product?

Very good

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2024

Need to comply with what vendor ships.

Likeliness to Recommend

7 /10

Pros

Respectful
Trustworthy
Efficient Service
Effective Service

Cons

Vendor's Interest First
Under Delivered
Less Friendly Negotiation

SailPoint Identity Security Cloud

What is SailPoint Identity Security Cloud?

Company Details

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Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

SailPoint Identity Security Cloud Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SailPoint Identity Security Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Password Management Software provides credential management and retrieval functionality.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Reporting Software provides reporting functionality

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Mobility Support Software is optimized for mobile usage.

Privileged Access Management Software provides visibility into specific user access patterns

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

SailPoint Identity Security Cloud Reviews

Maninder S.

Best Tool for IAM

Likeliness to Recommend

Pros

Vinish K.

Easy to use, good product

Likeliness to Recommend

Pros

Need to comply with what vendor ships.

Likeliness to Recommend

Pros

Cons

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2
Since last award

5
Since last award

Feature Ratings

Provisioning Deprovisioning

Identity Governance

Access Request Management

Advanced Provisioning

Web Cloud Single Sign on (SSO)

Password Management

Activity Monitoring Alerts

Reporting

Multi-Factor Authentication (MFA)

Mobility Support

Privileged Access Management

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization