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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details


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Awards & Recognition

Rippling won the following awards in the Human Capital Management - Midmarket category

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

94 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 85

Benefits Administration

89

Payroll Administration

88

Position Management

87

Employee Record

87

Workforce Planning

85

Learning and Development

83

Talent Management

83

Time and Attendance

82

Performance Management

82

Talent Acquisition

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Usability and Intuitiveness

88

Quality of Features

87

Business Value Created

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

82

Rippling Reviews

Robin F.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great integrations/functionality, but quirky

Likeliness to Recommend

7 /10

What differentiates Rippling from other similar products?

Rippling is forward thinking compared to other systems I've used. There is a lot of functionality and it provides workflows that automate certain tasks.

What is your favorite aspect of this product?

Integrations and automations

What do you dislike most about this product?

The company has been around a while but acts a bit like a new company that hasn't quite figured things out yet. They have made changes that affect our payroll without telling us, some of the basic reporting isn't there or doesn't work properly (turnover for example), T4s for Canadian emploiyees weren't right and so on. Their support team often doesn't seem to know how to rectify things or just points you to help articles that aren't relevant.

What recommendations would you give to someone considering this product?

Decide how much you're willing to fiddle with things that don't quite work right before going ahead. We are committed now but I'm not sure I'd choose Rippling again if we were starting from scratch.

Pros

  • Unique Features
  • Transparent
  • Security Protects
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Less Effective Service
  • Less Efficient Service
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Best-in-class HR platform for employees

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Deborah Z.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features are average.

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

Rippling doesn't have a designated customer service. Someone you can talk to. It has made trouleshooting really difficult.

What is your favorite aspect of this product?

PTO allocation

What do you dislike most about this product?

I can never get someone on the phone if I have a problem.

What recommendations would you give to someone considering this product?

Make sure there is a customer service dept that can answer your calls.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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